Professional Services Billing Coordinator

Overview

In this role, you will be assigned to large, complex projects with some of the largest payers and providers across the country. You will serve as the financial face of Medasource, partnering closely with clients to resolve billing issues, ensure accurate invoicing, and deliver a high level of customer satisfaction.

This individual will support the successful setup of major customers and provide ongoing education to the Sales team and the Eight Eleven Finance team on billing and collections processes. In addition, this role will support professional services projects from an audit perspective, ensuring all billables and professional services fees are accurately captured, validated, and reflected in revenue. You will play a key role in maintaining billing integrity, supporting revenue accuracy, and partnering across teams from project initiation through completion.

• Oversee invoicing and customized billing for large, complex client projects
• Partner with the Sales team to ensure seamless billing setup, execution, and invoicing procedures
• Collaborate with client Finance, Billing, HR, and Operations teams to ensure accurate and timely billing execution
• Build strong relationships with internal leaders and Account Executives to escalate issues and triage complex or high priority customer requests
• Audit billing activity against Professional Services Agreements (PSAs) and Statements of Work (SOWs) to ensure accuracy and compliance
• Review and audit invoices and placements to ensure professional services fees are accurately captured and reflected in revenue
• Support continuity of experience across all Medasource customers by providing consistent, high quality billing and audit support
• Prepare and deliver monthly and quarterly reporting on professional services fees billed and collected

• Prior experience in billing, invoicing, or financial operations
• Excellent written and verbal communication skills with strong organizational abilities
• High level of proficiency with standard business and financial systems, including Microsoft Office
• Comfortable troubleshooting issues and approaching challenges with an inquisitive, solutions oriented mindset
• Strong attention to detail with the ability to accurately review, audit, and validate
• 401k match program
• Full health benefits (medical, dental, vision, and HSA)
• Eight Eleven’s BeGiving Program: 1 PTO day per quarter for service work/volunteering
• Access to Eight Eleven University (internal personal and professional development program)
• Access to a personal financial concierge
• Genuine, passionate, family-oriented culture

Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today:
Consulting and Professional Services.

In 2012, Medasource was established to provide niche services exclusively in the Healthcare industry, including these practice areas:
Providers, Payers, Government, and Life Sciences (pharma, device, diagnostic, clinical research, commercial labs, consumer goods, food sciences, chemicals, agriculture, and environmental sciences). Our team takes a consultative, solution-driven approach with Fortune 500 and enterprise non-profit clients to help them deliver and execute complex capital and operational projects. We are not just in the business of professional services - we are in the business of making a meaningful and authentic impact both internally with our high-performing team and externally with our clients and consultants.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.