Operations Intern

Why You’ll Love Working Here:

• Paid internship
• Cohort experience with exposure across departments
• Hands‑on experience in the senior living industry
• Professional development weekly
• Paid holidays
• Access to Employee Assistance Program (EAP)

The Operations Intern will focus on:

• Support operational data collection and reporting, including basic dashboards and summaries for campus and regional leaders.
• Observe and document frontline processes across campus departments and assist with improvement and follow‑up tracking.
• Help standardize policies, procedures, and tools by organizing, formatting, and maintaining documentation.
• Assist with project coordination for leadership initiatives by preparing trackers, meeting notes, and deliverables.
• Participate in campus rounds and help summarize observations, risks, and improvement opportunities.
• Support resident experience efforts by organizing feedback and helping track service recovery actions.
• Provide general administrative, communication, and ad hoc support related to operational priorities while maintaining confidentiality.

• Pursuing a Bachelor’s degree in health administration or related degree.
• Passion for caring for seniors with industry interest.
• Excellent organizational and time‑management skills.
• Strong interpersonal skills, ability to communicate effectively with diverse audiences.
• Willing and able to travel to any BHI Community.

BHI Senior Living is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.