Business Development Consultant

Business Development Consultant

Our team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking a highly driven Business Development Consultant to serve as the face of the new IU Health Telestroke Program
. In this role, you will operate with a program manager mentality
, leading relationship management and program execution across multiple hospital partners while driving data‑informed decisions, continuous improvement, and measurable impact for stroke patients across Indiana.

• Reports to: Service Line Administrator
• Direct Reports: None
• Shift/Work Style: Full‑time, Monday–Friday,
  hybrid with some on‑site expectations at our downtown Indianapolis office and regional hospital meetings as needed.

You will be the primary point person for participating hospitals; ensuring alignment, traction, and value from program launch through ongoing operations. As the program’s ambassador
, you will coordinate outreach, host stakeholder meetings after initial contact, and remain on call for issues escalated by partners so that hospitals receive responsive, high‑quality support.

The IU Health Telestroke Program leverages Teladoc technology
, a defined clinical algorithm, and 24/7/365 access to board‑certified vascular neurologists to enable rapid stroke evaluation and treatment guidance. The model improves continuity of care, reduces unnecessary transfers, expands access to advanced therapies (including extended‑window tenecteplase (TNK) where appropriate), and opens pathways to research involvement—helping patients stay closer to home
, especially in rural and critical access hospitals
.

• Relationship & Alliance Management: Serve as IU Health’s face of the program and primary liaison for hospital partners. Maintain strong, trust‑based relationships; ensure alignment on goals, workflows, and value realization.

• Program Launch & On‑Call Support: Coordinate partner kickoffs and readiness activities. Remain on call as issues arise to drive timely resolution and maintain high partner satisfaction.
• Stakeholder Engagement: After initial outreach,
  lead/attend hospital meetings alongside Dr. Ann Jones to present program capabilities, address clinical/operational questions, and guide next steps.
• Project Management: Plan, track, and execute approved partnership opportunities; in select cases, coordinate and complete tasks for opportunities led by other Business Development team members. Own timelines, risks, and deliverables.
• Market & Business Case Analysis: Gather and analyze market, utilization, and operational data to inform business cases.
  Track program metrics (adoption, consult response times, transfer reductions, TNK usage, satisfaction, etc.) and report insights to stakeholders.
• Program Evangelism & Growth: Sell the program thoughtfully articulate clinical benefits, operational efficiencies, and financial impact. Support industry/market outreach to shape opportunity development.
• Continuous Improvement: Identify barriers, propose solutions, and ask “How can we get better?” Iterate workflows, materials, and partner enablement based on feedback and performance data.
• Cross‑Functional
  
  Collaboration:
  
  Work closely with clinical leadership (e.g., vascular neurology), operations, IT (Teladoc enablement), compliance, and regional leadership to ensure smooth implementation and ongoing success.
• Total Value Realization: Keep the big picture in view align program outcomes with IU Health’s mission, partner goals, and patient impact.

• Program Manager Mentality: You own outcomes end‑to‑end structure ambiguity, drive clarity, and deliver.
• Data‑Driven & Insightful: You’re strong with data
  , turning metrics into action and compelling narratives.
• Consultative Seller: You can sell the program with credibility; bridging clinical value and business results.
• Relationship Builder: You create genuine partnerships and navigate complex matrixed environments with ease.
• Flexible & Resourceful: You’re not rigid
  ; you work in the gray
  , pivot quickly, and find…