Account Manager-Indiana

We are seeking a dynamic and motivated Account Manager to join the OFS Family. The successful candidate will play a pivotal role in cultivating and managing relationships with our valued clients. You will serve as the primary point of contact for specific territories, addressing their needs and delivering exceptional customer service.

• Ensure all customer and project requirements are met by maintaining cohesive interaction with internal teams
• Review and maintain orders
• Provide assistance with customer requests to ensure their needs are met with a focus on enhancing the customer experience
• Address customer complaints and monitor all procedures to ensure satisfaction
• Build and maintain strong customer relationships, while acquiring and developing new ones
• Create a client experience that is consistent, positive and repeatable

• Ability to work effectively and efficiently in a team atmosphere
• People-oriented with skills in relationship building
• Ability to multi-task and meet deadlines
• Skilled in communication, troubleshooting and decision-making skills

• Post-secondary education preferred
• Prior experience in service or furniture industry is recommended

Entry level

Full-time

Sales and Business Development

Furniture and Home Furnishings Manufacturing