Lot Attendant​/Porter

Overview

Service Porter & Quality Control (QC) Specialist
Tom Wood Subaru - Indianapolis, IN
Tom Wood Subaru in Indianapolis is seeking a Service Porter & QC Specialist to support our service department’s daily operations and ensure every vehicle meets our high-quality standards before returning to our customers. This dual-role position plays a key part in maintaining efficient service flow, vehicle safety, and customer satisfaction.

Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM (rotational with one weekday off)
Pay: $18/hour

• Safely transport, park, and retrieve customer vehicles throughout the dealership lot
• Maintain cleanliness and organization of the service drive, parking areas, and shop spaces
• Greet customers in the service lane and assist with directing them to service advisors
• Stage vehicles appropriately for technicians and prepare vehicles for customer pickup
• Perform detailed post-service quality inspections to confirm all repairs and services were completed correctly
• Identify and report any issues or discrepancies to service advisors or technicians promptly
• Ensure every vehicle meets dealership quality standards prior to customer delivery
• Deliver outstanding customer service and contribute to a positive dealership experience
• Perform other duties as assigned to support business needs

• Friendly, professional demeanor with strong communication and customer service skills
• Positive attitude with a commitment to high-level customer service
• Strong attention to detail and ability to follow established procedures
• Ability to thrive in a fast-paced environment and manage multiple tasks
• Team-oriented, flexible, and eager to learn
• Ability to work both indoors and outdoors in varying weather conditions
• Required:
  
  Valid driver’s license with a clean driving record

• PTO & Vacation
• Paid Holidays
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Life & Disability Insurance
• Training & Tuition Reimbursement
• Service Awards & Career Advancement Opportunities
• Wisely & Daily Pay

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Founded in 1967, the company has expanded beyond automotive to include multiple franchises across the Midwest and New Zealand.

Our Core Values:
Humbly Confident

• Passionately Driven
• Sincere Desire to Help Others
• Uncompromising Integrity

Offers of employment are contingent upon successfully passing a background screening, including a criminal background check, motor vehicle record review, Social Security verification, and a drug test at a certified testing facility. Tom Wood Group is an equal opportunity employer.