Mail Services Coordinator – Indianapolis

About the Role

As a CBRE Mail Services Coordinator, you will be responsible for assisting with advanced mailroom operations.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

• Approve or reject deliveries based on inspections and check for contraband.

• Ensure that all packages received and delivered arrive the same day or advise the consignee of next‑day arrival.

• Bring mail, packages, copy products, and stationery to assigned groups or locations as per the daily schedule.

• Ensure all shipped packages are protected against damage.

• Process shipment requests with a vendor, advising package owner of arrangements.

• Apply appropriate postage amounts and required identification to outgoing mail and packages.

• Stock copy rooms and provide first communication for copier fleet production.

• Check daily and replenish, if necessary, all mail and postage supplies.

• Answer common inquiries or complaints from clients, co‑workers, and/or supervisors and effectively present information to an internal group.

• Evaluate and select solutions from established options.

• Impact team through the quality of the services or information provided.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

• High School Diploma or GED with 2-3 years of job‑related experience.
• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
• Requires intermediate problem‑solving skills with the capacity to review and select solutions from available options without supervisory approval.
• Ability to explain detailed and complicated information within the team in a clear and concise manner.
• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with a robust inquisitive mindset.

Turner & Townsend carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $65,000 annually and the maximum salary for this position is $67,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on Turner & Townsend’s applicable benefit program.

This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Disclaimer:
Please be advised that effective January 1, 2025, CBRE Project Management and Turner & Townsend were consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with CBRE, you will subsequently transfer directly to Turner & Townsend at a date to be determined.

CBRE is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recr or via telephone at (U.S.) and (Canada).

CBRE, Inc. is an Equal Opportunity and Affinitive Action Employer (Women/Minorities/Persons with Disabilities/US Veterans).