Office Coordinator

Location

Bainbridge, Indiana

Reports to:

Leadership Team

Position Type:
Full-Time, In-Office

Indiana Metal, Inc. is an Indiana-based manufacturer and supplier of custom metal roofing, trim, and building components.

We exist to make contractors better—through quality products, education, accountability, and an honest, no-nonsense approach to business. We believe in doing what we say, standing behind our work, and building long-term relationships that actually mean something.

This role is ideal for someone who takes pride in being organized, dependable, and professional, and who enjoys working with people in a fast-paced office environment.

You are friendly, detail‑oriented, and proactive. You communicate clearly, stay organized even when things get busy, and take ownership of your responsibilities.

You enjoy helping customers, supporting your team, and making sure nothing falls through the cracks. This is a starting position designed for someone who wants to learn and contribute in a professional office environment.

The Office Coordinator serves as the first point of contact for customers, visitors, and incoming calls, while also supporting the sales team and maintaining a professional business atmosphere.

This role is essential in ensuring customers receive prompt, professional service and that internal operations run smoothly. You will assist with customer pickups, simple orders, order entry, and administrative support while helping maintain the front office and showroom.

• Answer and direct incoming phone calls professionally and efficiently
• Greet and assist walk‑in customers
• Help customers with order pickups and ensure proper paperwork is completed
• Process simple walk‑in orders such as fasteners, accessories, and stock items
• Provide a welcoming, helpful, and professional customer experience

• Enter customer material orders into company software (ABIS) from provided lists
• Assist the sales team with overflow administrative tasks and quoting support
• Prepare paperwork and documentation for customer orders
• Help ensure order accuracy and completeness

• Maintain a clean, organized, and professional office and showroom
• Ensure product samples and merchandise displays are stocked and presentable
• Monitor and restock office supplies as needed
• Support general administrative and operational needs

• Represent Indiana Metal professionally in every interaction
• Be dependable, punctual, and prepared each day
• Take ownership of responsibilities and follow through on tasks
• Maintain a positive, team‑focused attitude
• Be willing to learn and contribute to the team

• Customers are greeted and assisted promptly and professionally
• Calls are handled efficiently and directed correctly
• Orders and paperwork are accurate and organized
• Sales staff are supported and able to focus on selling
• The office remains clean, organized, and professional

• Strong organizational skills and attention to detail
• Friendly, professional communication skills
• Comfortable working with computers and learning new software
• Ability to multitask and stay organized in a fast‑paced environment
• Dependable, punctual, and self‑motivated
• Prior office, retail, customer service, or administrative experience preferred but not required; we are willing to train the right person

• Starting Pay: $16.00 per hour
• 401(k) plan
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid Time Off
• 9 Paid Holidays
• Company-provided technology as needed
• Opportunity for growth and advancement within the company

This role is ideal for someone who enjoys helping others, takes pride in staying organized, and wants to be part of a dependable, professional team. If you value accountability, consistency, and being part of a company you can stand behind, we encourage you to apply.