Merchandising Assistant

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Overall Purpose and Objective of Position:

This position will directly support the merchandising staff at a grain and oilseed terminal in Burns Harbor, IN. This role will support the team with contracts, accounts payable, customer support and additional administrative tasks.

Primary Responsibilities/

Essential Functions:

• Apply, process and settle tickets daily
• Ensure settlements are correct and assist with check cutting
• Enter contracts, pricings, and amendments daily
• Set up new customer accounts
• Troubleshoot application and settlement problems while on the phone with the customer
• Assist customers with split payments and settlement review
• Assist customers with direct deposit account setup
• Prepare and maintain various spreadsheets relative to the business. Ex:
  Cash positions, current train locations with ETA’s, and FOB bushel ownership.
• Clearly communicate daily with customers and truck drivers
• Oversee and maintain system to keep truck driver insurance current
• Communicate with numerous railroads and trace rail cars
• Provide daily flat price position report for Kansas City office
• Assure accuracy and timeliness of data taken for Merchandisers, along with being the first check for reasonableness of accuracy received
• Purchase office supplies along with monitoring office supply inventory levels
• Assist in processing accounts payables
• Maintains a positive attitude and promotes a “team” environment
• Time management is a key factor in this position

Additional Responsibilities:

• Code invoices and work with vendors to answer payment questions
• Code and send invoices in a timely manner to regional office
• Serves as back up for answering phone calls and quoting bids while merchandisers are unavailable
• Assist with human resources needs where applicable, including processing new hire paperwork and managing timecards
• Distribute afternoon bids to farmers and commercial accounts
• Complete other duties as assigned

Education/Professional Certifications/Licenses

Required:

• High School diploma

Preferred:

Experience:

Required:

• 2 years of execution / sales support experience within the grain industry, biofuels, or similar field.

Knowledge/Skills/Abilities (including any physical demands)

• Ability to prioritize multiple tasks and meet strict daily deadlines
• Strong practical accounting, analytical and organizational skills
• Strong verbal and written communications skills. Needs to feel comfortable talking to customers and truck drivers on the phone
• Positive attitude, self-motivated
• Knowledge and interpretation of position reporting
• Proficiency with spreadsheet and word-processing software, (e.g., Excel and MS Word)
• Occasionally work outdoors
• Must have ability to climb stairs and lift small objects
• Careful attention to detail

• Typical office equipment: PC, telephone, fax machine.

• Fast paced, trading floor environment. Interacts closely with personnel in other departments and Company locations.
• Interacts closely with middle and senior management personnel.
• Extensions of regular working hours are occasionally necessary to complete time-sensitive projects or to respond to emergencies.

• No supervisory responsibilities.

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

• Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
• 401k with Company Match
• Family…