Group Coordinator​/Camps Specialist

Group Coordinator/Camps Specialist

This employee will seek to bring glory to Jesus Christ through the manner in which he/she carries out the duties and responsibilities of this position.

Position Summary: Under the general supervision of the Director of Reservations & Digital Marketing, the Group Coordinator/Camps Specialist is responsible for specific duties outlined in this job description and general front desk and receptionist activities outlined in the Front Desk Manual. This position will include some evening and weekend shifts.

The Group Coordinator/Camps Specialist must also be familiar with the work done by the Vice President for Camps & Conferences and the Director of Reservations & Digital Marketing to ensure smooth office operations in their absence.

The role operates primarily in a professional office environment that requires:

• Operating standard office equipment (computers, copiers, and printers).
• Remaining in a stationary position at a desk or service counter for extended periods.
• Communicating with supervisors, colleagues, guests, and the public with accurate, comprehensible information.
• Moving within the office to access file cabinets, office machinery, and transporting items up to 30 pounds over short distances.
• Traversing moderate distances (less than 2 miles) and moderate inclines, some stairs, and uneven terrain when necessary.

Bonclarken Conference Center will make every effort to provide reasonable accommodations to qualified employees with disabilities, unless doing so would pose an undue hardship or fundamentally change the nature of the position.

Reports to: Director of Reservations & Digital Marketing

• Prepare contracts and information packets for groups and send them to group leaders.
• Input group reservations and other information into the computer.
• Share group reservation information with appropriate administrative staff and keep the Group Calendar up to date.
• Communicate guest needs to Bonclarken staff prior to arrival (info sheets) and during their stay (Chat, etc.).
• Update the reservation software with housing and meeting room information using the info sheets on the Wednesday prior to group arrival.

• Coordinate guest group registration by preparing keys, equipment, and welcome packets.
• Check groups in and connect them with the Administrator On‑Call.

• Maintain literature organizer at the Front Desk.
• Make or supervise volunteers making marketing folders when supplies run low.
• Coordinate key and key‑fob inventory and order necessary keys from Maintenance.

• Understand all aspects of Bonclarken group operations, including sales, coordination, and reception.
• Conduct tours for prospective groups.
• Participate in sales meetings and follow up on leads.
• Assist the Vice President for Camps & Conferences and the Director of Reservations & Digital Marketing with marketing and social media efforts.

• Familiarize with all aspects of Bonclarken Camps operations.
• Communicate with Camp directors, staff, Camp families, and the public regarding camper and camp applications, fees, billing, forms, and registration procedures.
• Create materials promoting Bonclarken Camps and providing information for potential campers.
• Update and maintain camper applications and forms, and group information in the reservation software.
• Maintain accurate camp financial records and billing.
• Scan and upload camper records in a timely and organized way.
• Send mass emails to parents as appropriate.
• Answer camp questions by email and telephone in a professional manner.
• Prepare for and coordinate registration.
• Bill campers appropriately and follow up on unpaid balances.

• Assist department heads with special projects and maintain records.
• Undertake other duties and responsibilities as assigned by the Director of Reservations & Digital Marketing, the Vice President for Finance & Property, and/or the President.
• Provide flexibility by occasionally taking on overlapping duties with other departments during peak times (e.g., midweek shift in the Gift Shop, serving meals, assisting with recreation, turning over meeting space, or guest building on a weekday prior to a peak weekend).

Time: Full‑Time, Year‑Round
Salary: Paid
Category: Clerical/Office

Job Contact: Amanda Carnley
(828) 692‑2223
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Bonclarkens mission statement is to provide and promote a Christian environment for inspiration and renewal, worship, education, fellowship, and recreation. Finding staff who want to help us meet our mission is key in everything we do. Every job is important at Bonclarken, we work as a team to take care of all the small stuff so guests can just be at peace.

Address:
500 Pine Dr.
Flat Rock, NC 28731
(828) 692‑2223

Recruiting Video (if applicable):
Website: http://(Use the "Apply for this Job" box below)..org

Updated: 2/11/2026 12:23:34 PM