Administrative Assistant - Legal Collections

Overview

Responsible for coordinating administrative support to Legal Collection Attorney(s), Bankruptcy Manager, Paralegals, Vice-President/Bankruptcy Counsel, and Legal Services (as needed).

• Analyze department needs to ensure an efficient workflow which results in a timely product, identifying potential obstacles, finding solutions and escalating issues.
• Utilize strong decision making and business-related skills to determine management administrative needs, prioritizing tasks daily.
• Mail - Primary accountable for Legal Collections and Bankruptcy Mail, which includes opening and distributing as well as scanning, coding, and delivering checks.
• Scanning, copying, and filing as needed.
• Backup telephone coverage - properly directing incoming calls.
• Create cover sheets and scan legal documents into TAP.
• Mailing of Default Notices, letters, bankruptcy correspondence and claims as needed.
• Payment of legal fee invoices via Coupa and TyMetrix 360.
• Reconciliation and review of charges paid on departmental procurement card.
• Initiate Write-Offs as needed.
• Assist in Yardi cleanup of closed legal or bankrupt accounts where credits, cash or security deposits can be applied.
• Policy Database Coordinator responsible for maintaining the department Policy & Procedure database, includes assigning issues, publishing new and revised policies as well as running periodic reports.
• Schedule travel and input expense reports (Chrome River).
• Inventory and order supplies – including but not limited to letterhead, envelopes, business cards, copier/printer needs.
• Create IS tickets/Angus requests for technical/maintenance support for employees and the East Workroom.
• Back up other administrative assistants as needed.
• Other projects / duties as assigned.

Corporate Indianapolis

• Computer experience required - Microsoft Office including Excel, Word, SharePoint, and Yardi.
• Ability to organize and meet daily/hourly deadlines.
• Excellent communication skills, both written and oral.
• Ability to handle multiple priorities and work well under pressure.
• Ability to work independently.
• Minimum two years clerical or secretarial experience, account receivable/ collections background preferred.
• Ability to handle difficult situations over the phone, answer questions or direct calls appropriately in a professional manner.
• Experience in a fast paced, changing environment.