Administrative Assistant

Part‑time Administrative Assistant About Serv Life International

Serv Life International is a Christian nonprofit working in India and Nepal. Serv Life seeks to equip God’s people for the work of serving and building up the body of Christ by providing education, equipping, and empowerment for churches, children, and families in need around the world. Serv Life’s small USA staff supports the work in India and Nepal through oversight, governance, fundraising, finances, legal and administration.

Our office is northeast Indianapolis at 9953 Crosspoint Blvd, Indianapolis, IN 46256.

The Administrative Assistant is a detail‑oriented, task‑driven role responsible for the day‑to‑day clerical functions of the office. Reporting to the Operations and Finance Coordinator, this position ensures that donor contributions are processed accurately, sponsorship data is kept current, and general office tasks are handled with efficiency and care.

• Financial & Donor Processing: Collect mail from the PO Box and process check donations. Utilize our CRM (Bloomerang) to record donor activity and generate necessary reports.
• Sponsorship Maintenance: Identify delinquent sponsor ships or expiring credit cards; contact donors/sponsors to update payment information and ensure continuity of support.
• Office Administration: Manage general office tasks, answer phones, assist callers, and take detailed messages. Keep Serv Life up to date on necessary legal and membership filings.
• Communication & Events: Coordinate regular mailings. Provide administrative support for Serv Life events and other shared staff projects as needed.

• Integrity & Discretion: Must possess the highest level of work ethics and integrity with a proven ability to maintain strict confidentiality of donor information.
• Organizational
  
  Skills:
  
  Strong administrative skills with the ability to take initiative and complete responsibilities with minimal supervision.
• Technical Proficiency: Proficient in Microsoft Word and Excel. Previous experience with Bloomerang or similar CRM software is a significant plus.
• Task Management: Demonstrated ability to prioritize tasks, meet deadlines, and manage a high volume of detail‑oriented work.
• Communication: Good written and verbal communication skills for interacting with supporters and staff.
• Mission Alignment: Thoroughly committed to Serv Life’s mission and values.

This position is executed on site in Serv Life’s office at 9953 Crosspoint Blvd, Indianapolis, IN 46256.

This is a part‑time position, approximately 15–20 hours per week.

The pay range for this position is $16–20/hr depending on experience. 5 vacation days, 6 personal days, and 10 holidays per year (if working 20 hours/week average).

This position description does not constitute a contract of employment and Serv Life International may exercise our employment‑at‑will rights at any time.