Front Desk Administrator

Job Title

Front Desk Administrator

Indianapolis Northeastside

Rock Steady Boxing

Part-time

Rock Steady Boxing is a community–focused fitness organization dedicated to empowering individuals through strength, movement, and connection. We offer a supportive environment that values teamwork, personal growth, and positive impact.

We are seeking a highly organized and personable Front Desk Administrator to be the first point of contact for clients and visitors. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to multitask efficiently in a fast‑paced environment.

• Greet and welcome visitors in a friendly and professional manner
• Answer and direct incoming phone calls, taking messages when necessary
• Manage the front desk area, ensuring it is clean and organized
• Assist with scheduling appointments and maintaining the calendar for staff members
• Process incoming and outgoing mail, packages, and deliveries
• Maintain an accurate visitor log and ensure security protocols are followed
• Provide administrative support to various departments as needed, including data entry, filing, and record keeping
• Assist with billing and invoicing processes under the direction of the gym team
• Handle inquiries and resolve issues in a timely manner, escalating when necessary
• Provide tours of the facility to new clients or visitors

• High school diploma or equivalent
• Proven experience in a front desk or administrative role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Strong interpersonal and communication skills, both verbal and written
• Excellent organizational skills with the ability to multitask and prioritize
• Familiarity with office management procedures and basic financial principles
• Professional appearance and demeanor
• Ability to work independently and as part of a team
• Experience with office equipment (e.g., printers, copiers, phone systems)

• Opportunities for professional growth and development
• A positive and collaborative work environment

If you are a motivated individual looking to contribute to a dynamic team, please submit your resume and a cover letter detailing your qualifications and interest in the position to (Use the "Apply for this Job" box below).

We are an equal opportunity employer and welcome applications from all qualified candidates.