Receptionist, Administrative​/Clerical

Receptionist at Southeast Community Services

Bring your energy, positivity, and people‑first spirit to the front lines of Southeast Community Services as the dynamic Receptionist who helps every neighbor feel welcomed, supported, and seen from the moment they walk through our doors!

Location:

901 Shelby Street, 2nd Floor, Indianapolis, IN 46203

Hours:

Monday–Friday, 8 am–5 pm

Salary: $38,000 annually

• Greet and assist neighbors, ensuring everyone feels respected, seen, and valued.
• Answer and direct incoming phone calls and email inquiries.
• Maintain a clean, organized, welcoming reception area.
• Support scheduling and calendar management for staff, including appointments and community events.
• Support the office manager with administrative tasks: data entry, filing, document prep, and copying.
• Help visitors complete intake forms for coaching, pantry, and programs.
• Collaborate with internal teams to ensure seamless operations.
• Uphold confidentiality and discretion with sensitive information.

• High school diploma or equivalent required.
• Experience in receptionist, front‑desk, or customer‑facing roles.
• Excellent verbal and written communication and interpersonal skills.
• Strong organizational skills; ability to multitask in a busy, mission‑driven environment.
• Proficiency with Microsoft Office Suite and basic database systems.
• Professional, friendly demeanor with a commitment to equity and inclusivity.

• Customer-service mindset with empathy and cultural competence.
• Ability to adapt in a dynamic, community‑focused nonprofit setting.
• Problem‑solving skills and attention to detail.
• Team player who can cross‑collaborate across departments.

There will be some instances when work in the evening or weekends may be required; work hours will be adjusted accordingly when this occurs.

SECS offers the opportunity to flex time when approved by supervisor.

Work from home is not a regular part of our culture; however, special circumstances will be considered.

The receptionist role does encounter a variety of personalities and strong emotions port is provided when necessary.

SECS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Please submit a résumé, cover letter, and a brief statement of how your personal values align with SECS’s mission. Applicants should be available to work Monday–Friday, 8 am–5 pm, with occasional flexibility for community events.

• Entry level

• Full-time

• Administrative
• Individual and Family Services