Receptionist, Administrative​/Clerical

4 days ago Be among the first 25 applicants

Location: Indianapolis, IN

Employment type: Full‑time

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We are committed to continuous improvement through our long‑term strategy, Block Next, which focuses on innovation, client experience, and sustainable growth.

Helping others is what we do best here, so you will see the impact of your work firsthand. You will inspire people to make confident, informed decisions about their lives, careers, and money, building client relationships that strengthen each year. Your focus will be on wowing clients now and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients at times that fit their preferences
• Help ensure all client needs have been met during service, both in person, over the phone, or virtually
• Maintain office cleanliness and the organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer‑service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with the ability to use Microsoft Office

We believe in investing in our people through total well‑being. Our benefit offerings help associates plan for their unique health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan

to checkout all available benefits.

At H&R Block we remain committed to building a Connected Culture—one in which trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment that is recognized worldwide and surrounded by colleagues who support each other's growth.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.