Receptionist, Administrative​/Clerical

About H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels they belong. We are committed to a long‑term transformation plan, Block Next, focused on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and want to make a meaningful difference, our door is always open.

Helping others is what we do best. You will see the impact of your work firsthand by inspiring clients to make confident, informed decisions about their lives, careers, and money. You will build client relationships that grow stronger each year and focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, both in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with team members.
• Other duties as assigned.

• Experience working in a fast‑paced environment.
• Previous customer‑service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency, including Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan.

At H&R Block, we remain committed to building a connected culture – one in which trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists. You will be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industry: Retail