Assistant Director of Event Services

The Assistant Director of Event Services plays a key role in supporting the Executive Director of Camps, Conferences, and Events by helping lead the event services teamin delivering high-quality, customer-focused experiences. This position is responsible for coordinating the use of campus spaces and university resources, working closely with multiple departments and organizations to plan, execute, and oversee the setupand teardown of events.

The Assistant Director serves as a central liaison between the university and internal/external clients, ensuring that all space usage aligns with institutional goals and standards.

This role also leads initiatives to enhance customer satisfaction, actively monitorsservice quality, and contributes to the continuous improvement of event operations.

• Serve as a primary point of contact for internal and external clients to ensure eventneeds are clearly communicated, understood, and met. Build strong relationships withcampus departments, student organizations, and outside groups using university spaces.
• Contribute to the planning and execution of large-scale university events (e.g., Commencement,Homecoming, orientation, athletic tournaments).
• Assist in the development and enforcement of university event policies and procedures.
  
  Ensures events comply with safety regulations, facility guidelines, and schedulingprotocols.
• Maintain inventory of event-related equipment and supplies; coordinate repairs orreplacements as needed.
• Responsible for the coordination of rental supply vendors for events when required.
• Manages the setup and logistics for events, meetings, camps, and other space usage,ensuring appropriate placement of furniture, equipment, and resources.
• Oversees the coordination of internal and external support teams—including dining,media, campus operations, campus safety, and academic personnel to ensure successfulplanning and execution of all events.
• Assist in maintaining event scheduling systems and ensuring timely updates and conflict resolution.
• Conduct walk-throughs of event spaces before and after events to ensure setup accuracy and facility condition.
• Support event risk management efforts, including coordination with Campus Safety,Operations, Fire Marshall, and compliance with liability policies.
• Coordinates event coverage by scheduling and supervising work-study students, eventstaff, and athletic team volunteers; manages work-study schedules in alignment withacademic calendars using Outlook.
• Manages all staffing needs related to event and camp student workers, ensuring accurate records and compliance with university policies.
• Train and mentor student staff and volunteers to ensure professional behavior andhigh-quality service at events.
• Designs and prepares detailed layouts for event spaces, ensuring optimal flow, safety,and functionality based on event requirements; collaborates with clients and facilitiesstaff to confirm setup accuracy.
• Analyze event operations and provide recommendations for improved efficiency, service quality, and cost-effectiveness.
• Assist with Trine’s hospitality efforts across campus.
• Perform all other tasks as assigned

Two years of Customer Service, Sales or Hospitality Field experience preferred. High School diploma or General Education Degree (GED) is required. Experience with Microsoft Word, Publisher, Excel, Canva, and PowerPoint preferred.

Trine University offers a comprehensive benefit package designed to provide a varietyof choices to best fit your needs and the needs of your family. Some benefits offered include:

• Life Insurance – a variety of voluntary life options are available along with an employerpaidemployee life policy valued at 1½ times annual salary
• Financial Insurance – employer paid Long Term Disability and voluntary Short-Term Disability, Accident, Hospital Indemnity, and Critical Illness options are available
• Paid vacation and sick time
• Retirement – after one year offull-time service you are eligible for an employer contribution of 5% and upto an additional 5% employer match
• Education – after 6 months of full-time service, undergraduate education benefits are available for employee, spouse, and dependent children

The salary is competitive and commensurate with experience and qualifications.

Trine University is an equal opportunity employer. Applicants are considered foremploymentwithoutregard to race, color, religion, sex, age, disability, national origin, genetic information,citizenship status, military status, or any other basis prohibited by law, unless such basis constitutes a bona fide occupational qualification. Trine will comply withits legal obligation to provide reasonable accommodations to qualified individuals with disabilities and for religious beliefs.