Billing Specialist

SUMMARY

Performs a variety of client billing duties according to established policies and procedures at an intermediate or advanced level of volume and/or complexity. Maintains contact with attorneys, staff, clients, and outside vendors and agencies and observes confidentiality of client and firm matters.

• Uses and is familiar with Elite 3E accounting system, as well as eBillinghub software.
• Acts as liaison between billing attorneys, legal administrative assistants (LAA), and accounting. Responsible for communicating and training attorneys and LAAs on billing procedures.
• Originates computerized proformas on monthly basis for review by each billing timekeeper in the firm.
• Makes necessary edits to proformas, generates final invoice copies, and mails, emails or prepares invoices for electronic submission to clients and/or third party vendors.
• Works with eBilling team to initiate all electronic billing set ups for clients assigned as necessary.
• Works with eBilling team to troubleshoot all electronic billing submission rejections and errors in a timely manner.
• Assists with more complex billing features including, but not limited to, volume discounts, rate exceptions, multi-payers, split billing, and insurance billing. In addition the volume of matters handled by a billing specialist is consistently significant.
• Organizes and maintains up-to-date billing instructions for each billing attorney.
• Maintains filing in accordance with department policy including invoices, proformas and correspondence.
• Operates office equipment including computer, copiers and 10‑key calculator.
• Maintains telephone and personal contact with attorneys and LAAs on billing matters.
• Assists attorneys and staff in analysis of time and fees invested in matters and run reports for that purpose, including analysis that may be more complex and time consuming.
• Assists with other general accounting responsibilities from time to time which may include but not limited to cost entry, scanning, etc.
• Other duties as assigned.

The employee must be able to perform all essential job duties and responsibilities of this position satisfactorily and as outlined, with or without reasonable accommodations. Reasonable accommodation requests may be accommodated, absent undue firm hardship.

• Ability to read and write and perform arithmetic computations at a level normally acquired through completion of high school or equivalent in order to maintain and verify accounts.
• Approximately 3-5 years of prior on-the-job experience necessary in order to gain an understanding of finance policies and procedures and effectively operate equipment/software with minimum supervision in order to carry out routine accounting duties with minimal supervision.
• Ability to organize and prioritize numerous tasks assigned by supervisors and complete them under time constraints which will include making timely, independent decisions. Ability to think critically about complex billing situations and propose viable solutions. Ability to respond to requests requiring analysis of client billing histories and other basic financial analyses.
• Ability to respond to requests requiring analysis of client billing histories and other basic financial analyses.
• Requires the ability to work with highly confidential information and to ensure such confidentiality is always maintained.
• Interpersonal skills necessary in order to communicate in person, by e‑mail and telephone and follow instruction effectively from a diverse group of attorneys, clients and staff to provide information with ordinary courtesy and tact.
• Demonstrated exemplary track record in the handling of personal and/or business fiscal responsibilities and matters.
• Work occasionally requires a high level of mental effort when performing a high volume of clerical tasks and performing other essential duties.
• Work may occasionally require more than 37.5 hours per week to perform essential duties of the position.

This job description is intended to describe the general requirements of this position. As such, it is not designed to cover or contain a comprehensive listing of job…