Assistant Regional Vice President, Personal Lines

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Personal Lines team is currently seeking a Assistant Regional Vice President in our Ohio or Indiana territory.

This is a Hybrid full time exempt role.

This position has responsibility for the development and execution of our Personal Lines distribution strategy for an assigned state or territory; and for leading a sales team to support that goal. ARVP’s directly manage Territory Sales Managers to develop effective agency relationships, drive profitable new business, and to increase retention on current book, while increasing market share. This position is a sales leadership role that requires strong sales acumen, as well as territory and agency management expertise and experience.

The ARVP is competent in complex consultative selling that supports Hanover’s vision, mission, and strategy to grow market share through the independent agency channel.

• Hires, develops, and leads a team of TSDs, TSMs and ATSM (typically 3-6) in their territory. This includes the daily management of the production and efficiency of the team. The ARVP works with the team to develop territorial business plans and manage the achievement of those plans.
• In conjunction with the Zone Leader, state management, and internal stakeholders, develops financial plans for the region/state and owns the execution and management of those plans.
• Partners with home PL leadership to successfully execute on marketing plans.
• Collaborates with State Management on developing pricing and product strategies, including opportunities for innovative product development ideas. Develop internal partnerships with Underwriting, Operations and Claims to enhance agency relationships.
• Owns the agency relationship in partnership with state management.
• Increases market share by driving conversion of winning agents to true agency partnerships.
• Accountable for the results and is fiscally responsible for the assigned state/territory.
• Develops and articulates the state strategy to internal and external stakeholders.

• Is an ambassador and role model of the Hanover CARE values in their state, with internal peers, with their team, and with our agency partners.
• Drive effective agency partnerships and business planning to achieve production, retention, agency conversion and profit targets.
• Displays a comprehensive knowledge of Hanover’s Personal Lines products and services, and knows the competition in their assigned market.
• Effectively demonstrates leadership and utilizes coaching skills to build in Best in class sales organization.
• Successfully networks internally and externally to pipeline future sales talent.
• Cultivates strong business relationships, able to overcome obstacles and find common ground for pursuing business opportunities.
• Understands the market and current economic conditions to drive profitable business and growth

• Typically has 5 years + years of relevant insurance experience with demonstrated success in sales and leadership
• Understands current market conditions, the competition and territory specific issues.
• Identifies and understands disruptors to the Independent Agency Chanel including technology and the regulatory environment. Ability to thrive in a changing and complex environment
• Strong business acumen with a deep understanding of agency economics
• Solid sales, underwriting and marketing capability. Ability to leverage marketing, UW and product expertise to advance agency business
• Leadership and coaching skills to develop the Personal lines field team.
• Effective communication, negotiation and relationship building skills.
• Geographic mobility within and across regions is desirable

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