Senior IT Infrastructure Analyst

Purpose

Assist in managing the IT infrastructure projects and operations, to ensure effective functioning in the area of network & telecommunications, local applications hosting, local hardware and servers, according to business and IT needs.

You will be based in Egypt working in our location on 6th of October Site, and will be part of a regional team in EAME region, and you will report to the EAME NDI Operations Manager.

• Collaborate with Regional Service Desk and IT Competency Centre resources on project.
• Implement local IT projects.
• Secure implementation of global projects locally.
• Maintain understanding of technology trends and directions.

• IT Infrastructure operations
• Ensure availability and continuity of the the infrastructure services in his/her scope
• Manage the technical solutions efficiency operated under their responsibility.
• Involved in Incident, Problem, Change and Service Request Management.
• Provide workarounds and solutions based on Service Level Objectives.
• In the case of Problem Management, collaboration with IM&T Competency Centers to ensure timely corrective actions.
• Propose or recommend IM&T Infrastructure Services modifications.
• Refers more complex problems to problem managers and/or senior level.
• Support Infra Analysts with their relevant activities
• Ensure all technical Documentation is produced and kept up-to-date
• Assist other regions to deliver “Follow the Sun” support
• Assist in delivery of relevant DR Tests.

• Ensure security rules implementation as per the policies.

Required university degree in IT related degree.

Fluent in local language & good knowledge of English required.

Additional language is a plus.

5 to 8 years of experience

Extensive technical knowledge of IT, including networking, virtualization, storage management, backup, mobility solutions, and disaster recovery strategies for systems deployed on multiple platforms. ITIL foundations or similar is a plus.

Knowledgeable with tooling to automate monitoring and procedures.

• Good compensation package
• Medical Insurance (Family coverage)
• Life Insurance
• Social Insurance
• Annual Bonus
• Shuttle service

#LI-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
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