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Customer Support Representative; M​/D​/W

Job in Indiana Borough, Indiana County, Pennsylvania, 15705, USA
Listing for: Nexi Group
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Support Representative (M/D/W)

Member of TRM 2nd level support DE (DPG
000486)-1 (M/D/W)

Be the First to Apply

Job Description

Company Description

Nexi is one of Europe’s leading Pay Tech companies, active in more than 25 countries. We serve over 2 million businesses in brick-and-mortar retail, e-commerce, and omnichannel commerce, providing intuitive, fully digitalized processes for a positive shopping experience all the way to checkout—supporting large marketplace providers as well as local SMEs.
Grown as an innovation network from Europe’s leading national payment companies, Nexi in Switzerland has its roots in the established and experienced payment service provider Nets (formed by the merger of Concardis and CCV).

Position

TRM 2nd Level Support Specialist
Full-time

Job Description

  • 2nd Level Customer Support:
    Proactive and high-quality assistance for our customers with all products via phone and on-site
  • 2nd Level Ticket Management using various tools (phone, email, video conference, etc.)
  • Install
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