Product Engineer

Location

324 N 4th Street

Indiana, Pa 15701

Monday - Friday 8AM-5PM

Additional hours as necessary to meet the objectives of the department

The Product Engineer is a strategic, hands-on technical product leader responsible for the end-to-end technical realization of one or more core financial products built on third-party vendor platforms. This role blends technical acumen with business strategy: owning the technical product roadmap, understanding architecture and how the product or solution fits into the overall enterprise architecture, proactively identifying and remediating technical issues, partnering with lines of business (LOBs) to drive measurable efficiencies, supporting line of business (LOBs) to develop training that accelerates adoption and value realization, and managing lifecycle of technical solutions supporting product.

The Product Engineer also embeds Business Resiliency and operational risk practices to ensure continuity and rapid recovery when products are impacted by incidents or disasters

Technical Product Ownership & Strategy

• Own technical product strategy and roadmap; work with product manager or product owner to define measurable outcomes tied to revenue enablement, cost reduction, risk mitigation, and customer/employee experience.
• Translate technical goals into epics, features, and user stories; maintain a prioritized backlog and drive iterative delivery with vendors and internal IT and security teams.
• Establish and monitor technical KPIs/OKRs (e.g., uptime, SLAs, defects,).

Problem Identification & Continuous Improvement

• Instrument technology to provide telemetry (usage analytics, error rates, latency, SLA adherence); establish alerting and dashboards.
• Lead technical root-cause analysis (RCA) and defect triage; implement technical corrective actions, regression tests, and preventive controls.
• Run post-release technical reviews and retrospectives; convert learnings into backlog items and technology improvements.

LOB Collaboration & Efficiency Gains

• Engage LOB stakeholders to map technical workflows, pain points, control gaps, and regulatory obligations
• Design and pilot technical solutions that streamline technical processes, eliminate manual steps, and consolidate duplicative tooling.
• Document new operating procedures, handoffs, and controls of the new technology; track realized benefits (e.g., cycle-time reduction, error-rate improvement).

Technical Roadmap Management & Upgrade Planning

• Publish and maintain a 12-24 month of technical roadmap that balances innovation, technical debt remediation, compliance/controls, performance, and UX.
• Plan upgrades, migrations, and dependency changes (APIs, data platforms, identity, cloud services); manage change control and release governance.
• Coordinate with enterprise architecture and security teams to align standards, patterns, and reference architectures.

Technical Product Consolidation & Rationalization

• Inventory single use /overlapping technologies; assess total cost of ownership (TCO), risk, and user experience fragmentation.
• Propose consolidation paths (feature parity, phased migration, coexistence strategies); lead execution, cutover plans, and decommissioning.

Business Resiliency, Risk & Compliance

• Embed resiliency objectives into technical design (RTO/RPO targets, failover patterns, data backup/restore, dependency mapping).
• Own technical Business Continuity/Disaster Recovery (BC/DR) documentation; lead exercises (tabletop, failover, restore tests) and track readiness scores.
• Partner with Risk/Compliance/Internal Audit to ensure controls coverage (e.g., access management, change management, logging, segregation of duties) of the technology.
• Manage SOX-significant system requirements where applicable: control design, evidence collection, walkthroughs/testing, and remediation of findings.

Delivery Governance & Stakeholder Management

• Manage vendor relationships and SLAs; conduct SOX reviews and contracted customer compliance controls where third-party solutions are used.

Performs other duties as assigned.

Requires a four-year degree or equivalent. Bachelor’s degree in Computer Science, Engineering, Information Systems, Finance, or related field; or equivalent practical experience in banking technology or product roles. Five plus years in product engineering/management, , business analyst, technical product owner, solution analyst, or systems analyst in financial services (banking, payments, wealth, insurance, capital markets).

Five to ten years general business experience, five to ten years of specialized experience. Preferred specialized experience.

This work can be performed at multiple locations. Operates a keypad device 90-100%, operates electronic equipment 20-30% of the day. Traveling 0-10%, overnight stays 0-10%. Primary parts of the body involved include fingers, thumb, hand, wrist(s), elbows, legs/feet, lower torso, and upper torso. Reaching 0-10%, standing 40-50%, sitting 40-50%, walking…