Application Engineer AIM

Skyguide provides air navigation services in Switzerland and parts of neighbouring countries. With around 1500 employees from more than 30 nations, we are pursuing an ambitious innovation strategy that is based on a strong safety and learning culture. We are guided by four values: “We team up to succeed”, “We drive innovation”, “We own what we do” and, finally, “We create great customer value”.

Are you interested in finding out more?

In this role, you ensure the reliability and evolution of our AIM (Aeronautical Information Management) systems by analysing complex operational changes and driving their safe, coordinated implementation. You collaborate closely with engineers, users and change managers to resolve technical issues, integrate new functionalities and deliver high quality solutions. Through thoughtful testing, clear documentation and proactive ownership, you help us maintain a resilient, future ready system landscape.

• Analyse system impacts for complex operational changes across the AIM application landscape
• Investigate technical incidents and provide 3rd‑level support in close collaboration with engineering, maintenance teams and users
• Coordinate and implement change and project activities in both agile and waterfall environments
• Work closely with fellow AIM application engineers to ensure seamless system integration and knowledge sharing
• Plan and execute application testing, including test design, reporting and User Acceptance Testing
• Prepare clear and accessible documentation for requirements, Quality Assurance, compliance, testing, user guidance and training
• Serve as a point of contact for change managers, ensuring smooth planning and execution of minor to major system changes

• A degree in IT, Aeronautics or a similar technical field; experience in the aviation sector is a plus
• Experience in application management within a high‑reliability or safety‑critical environment
• Skills in requirements engineering; GIS and AIXM knowledge considered a strong advantage
• Basic understanding of software development, virtualized infrastructures and service‑oriented architectures
• Problem solving:
  You seek accurate information to analyse problems, break down complex issues into manageable parts, and approach solutions in a systematic and structured way
• Decision making:
  You gather accurate information, break down complex issues with analytical clarity and attention to detail, and approach solutions in a structured, inclusive and outcome focused way.
• Proficient in English written and orally, good command in German is a plus

What we offer: We offer flexible working options, depending on the role, and a competitive salary with attractive working conditions and numerous fringe benefits. Our employees have access to a wide range of training opportunities to support their growth and development. As an equal‑opportunity employer, we are committed to building a diverse and inclusive team, bringing together people of different identities and backgrounds.