Team Member - Installation

Location: Prakāshamnagar

Key Responsibilities

Plan and execute installation activities at customer sites.
Coordinate with SG assured processors and processing plants to ensure timely supplies.
Support and collaborate with authorized service partners for smooth execution.
Conduct site measurements, pre‑installation surveys, and post‑installation services including CAPA.
Perform post‑installation audits, prepare checklists, and validate sites.
Manage project validation, issue completion certificates, and collect customer testimonials.
Provide technical inputs and assist in planning, scheduling, and installer management.
Inspect site progress at various stages to ensure readiness and quality.

Key Result Areas (KRAs)

Installation Management

% of schedule adherence vs actuals
Number of sites visited per day for measurements
Number of error‑free installations

Authorized Service Partners (ASP) Management

Manhours spent on training ASP installers
Number of ASPs onboarded within assigned territory
% of error‑free installations by ASP partners

Site Validation & Customer Testimonial

% of error‑free measurements
Number of sites validated post installation with checklist
Number of customer testimonials collected

Installations Handled (Product‑wise)

Railings
Shower Enclosures
Windows
Wardrobes

General Context

Provide technical inputs for installation services.
Assist in execution, planning, scheduling, site surveys, and measurements.
Conduct inspections at various stages of site progress.

Activities & End Purpose

Deliver delightful customer experiences through seamless installations.
Ensure error‑free measurements and installation quality.
Improve service levels by setting benchmarks in installation.
Appoint and train service partners and their installers.

Qualifications & Experience

Diploma in Civil Engineering.
Willingness to undertake intensive travel to customer sites.
Ability to collaborate with civil teams for site readiness.
Strong communication skills to engage and close‑loop with customers.