Optical Store Manager

Location: Mohali

Since 1961,  Dayal Opticals , one of India's leading luxury eyewear brands, has been built on trust, craftsmanship, and customer respect.
Our stores are not just retail spaces—they are  experiences , shaped by people who care deeply about  service, style, precision, and long-term relationships .

We are looking for  Store Manager  who believe in the philosophy of  'Hire to Retire' —individuals who seek stability, pride in their work, and long-term growth with a legacy brand.

If you have a passion for  retail, customer experience, eyewear, or luxury , and this mindset resonates with you,  we'd love to hear from you .

Key Responsibilities:

Key Responsibilities:

Sales Operations:

l Develop and implement sales strategies to achieve sales targets.
l Promote new products and services to customers.
l Monitor sales trends and identify opportunities for improvement.

Inventory Management:

l Maintain accurate inventory levels of eyeglasses, contact lenses, and optical accessories.
l Place orders with vendors to replenish stock as needed.
l Conduct regular inventory checks to prevent discrepancies.

Team Management:

l Hire, train, and supervise a team of optical sales associates.
l Set sales goals for the team and monitor performance.
l Provide ongoing coaching and development to staff.
l Create and manage staff schedules to ensure proper store coverage.

Customer Service:

l Deliver exceptional customer service to ensure customer satisfaction.
l Assist customers with selecting appropriate eyewear and contact lenses.
l Address customer concerns and complaints promptly.

Operational Management:

l Oversee daily store operations, including opening and closing procedures.
l Maintain a clean and organized store environment.
l Manage cash handling and register operations.

Compliance and Quality Assurance:

l Ensure compliance with all applicable optical regulations and industry standards.
l Maintain proper documentation for patient records and lens prescriptions.
l Monitor quality control procedures for lens dispensing.

Professional Development:

l Stay informed about the latest advancements in the optical industry.
l Attend industry conferences and training seminars to maintain expertise.
l Build relationships with key vendors and suppliers.

Required Skills and Qualifications:

l Proven experience in retail management, preferably within the luxury industry.
l Excellent customer service skills and ability to build rapport with customers.
l Strong leadership and team management abilities.
l Proficiency in inventory management and basic computer skills.

Interested candidates can reach out via email at  [HIDDEN TEXT]