Department Manager

Location: Bagalkot

Company Overview

Reliance Retail, Indias largest and most profitable retailer, operates an extensive omni-channel presence with over 15,000 stores across more than 7,000 cities. With a focus on superior quality, innovation, and customer satisfaction, Reliance Retail delivers a seamless shopping experience across a diverse product range.

Job Overview

We are seeking an experienced and dynamic Department Manager to join Reliance Retails team in Bagalkot, Bidar, or Kalaburgi. This is a full-time, mid-level role for professionals with up to 6 years of relevant work experience. As Department Manager, you will be responsible for driving retail operations, ensuring optimal store performance, and leading a customer-focused team.

Qualifications And Skills

Retail Operations (Mandatory skill):
Proven expertise in managing daily retail activities, optimizing sales performance, and coordinating with multiple teams for efficient operations.
Store operation:
Extensive experience in handling store-level initiatives, ensuring adherence to processes, and achieving service excellence benchmarks.
Shrinkage control:
Demonstrated ability to implement measures to minimize losses, review inventory discrepancies, and enforce company policies.
Strategic Planning:
Adept at preparing and executing short-term and long-term plans that contribute to profitability and growth in a highly competitive retail environment.
Team Leadership:
Capable of motivating, coaching, and supervising staff members, fostering a collaborative and high-performance work culture.
Budget Management:
Skilled in managing departmental budgets, optimizing resource allocation, and ensuring cost efficiencies across operations.
Inventory Management:
Proficient in overseeing inventory processes, maintaining accurate stock levels, and troubleshooting supply chain challenges.
Strong communication and interpersonal skills to effectively interact with internal teams, customers, and external stakeholders, ensuring alignment with organizational goals.

Roles And Responsibilities

Supervise overall operations of the assigned department, ensuring high standards of customer service and operational efficiency at all times.
Lead, train, and motivate team members to achieve departmental targets, maintain discipline, and drive a productive work environment.
Monitor inventory levels, oversee replenishment activities, address shrinkage issues, and implement loss prevention measures.
Develop action plans for store growth, create relevant business reports, and analyze sales trends for improved results.
Execute strategic merchandising initiatives and visual displays to maximize footfall and enhance customer engagement.
Manage departmental budgets, track expenditures, and identify cost-saving opportunities while maintaining quality standards.
Ensure compliance with company policies, health and safety regulations, and process guidelines across all operations.
Build and maintain strong relationships with customers, effectively resolve complaints, and deliver an unmatched shopping experience.