Customer support executive d2c brand

Position: Hiring customer support executive for d2c brand
Location: Davangere

Are you passionate about streetwear fashion and looking to build a career in eCommerce & customer relations? We’re hiring a Customer Support & Sales Executive who will manage customer queries, drive sales, and actively contribute to the growth of Jnorss—a Gen-Z streetwear label making waves in India.
--
- About Us
Jnorss is a fast-growing streetwear brand creating oversized tees, hoodies, and drops inspired by music & street culture. We’re building more than just a clothing line—we’re building a community.
--
- Responsibilities
Respond promptly to customer queries via email, Whats App, and Instagram DMs
Call customers for RTO (Return to Origin) follow-ups and abandoned cart recovery
Assist in converting leads into successful sales
Ensure customer satisfaction with friendly yet professional support
Learn and apply sales & marketing strategies to boost store performance
Work with tools like Shopify, Whats App Business, Excel/Sheets, and CRM software (training provided)
--
- What We’re Looking For
Excellent communication skills (English & Hindi)
Strong customer handling ability with patience & professionalism
Basic understanding of eCommerce, COD orders & shopping behavior
Proactive, self-motivated, and target-oriented mindset
Passion for fashion, streetwear, and youth culture is a big plus
--
- Job Details
Role:
Customer Support & Sales Executive
Job Type: Full-time

Location:

In person (Noida, Delhi NCR)
Salary:  per month (Fixed + performance-based incentives)

Start Date:

Immediate
--
- Perks
Opportunity to grow with a fast-scaling streetwear brand
Learn end-to-end Shopify store operations
Performance-based growth & promotions
Be part of a young, energetic, and fashion-driven team