Cafe - Shift Manager

Location: Panjim

Company Description
Artjuna - Cafe, Bakery & Mediterranean Cuisine offers a contemporary Goa vibe with a focus on Mediterranean cuisine and a healthy lifestyle. Established in 2004, Artjuna provides a welcoming community-centered atmosphere rooted in collaboration, friends, and family. Known for its 'All Day Breakfast' experience, the cafe has become a go-to destination for locals and visitors alike. In addition to offering delicious food, Artjuna features co-working spaces and frequent wellness workshops, redefining modern living in Goa.

Our motto is simple: 'Start your day with a smile.'

We are in various locations within North Goa including the Goa International Airport.

Role Description
The Cafe - Shift Manager plays a vital role in ensuring the smooth daily operations of the cafe. Responsibilities include supervising staff, handle cafe floor operations, managing shifts, maintaining  customer service, and ensuring food and beverage quality. Additional duties involve coordinating team schedules, addressing customer feedback, and upholding cleanliness and health standards in the cafe. This is a full-time, on-site position located in any of our outlets in North Goa.

Qualifications
Exceptional Customer Service and Communication skills to create positive guest experiences and lead an effective team
Knowledge and experience within Food & Beverage and Food Service to ensure high-quality standards are consistently met
Basic Sales skills to promote innovative menu options and drive revenue
Strong organizational and leadership abilities
Problem-solving skills and ability to work efficiently under pressure
Experience in team management or related roles is a plus
A flexible schedule and willingness to work weekends and holidays