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Collections Manager
Job in
500016, Prakāshamnagar, Telangana, India
Listed on 2026-02-05
Listing for:
Confidential
Full Time
position Listed on 2026-02-05
Job specializations:
-
Management
Risk Manager/Analyst, Business Management
Job Description & How to Apply Below
Collection Manager's Core responsibilities
Manage the collections team:
Supervise and train collections agents, manage workloads, and monitor their performance.
Develop strategies:
Create and implement procedures and strategies to improve collection efficiency, recover outstanding debts, and reduce delinquencies.
Oversee accounts:
Monitor and review delinquent accounts, and identify trends and risks.
Handle escalated issues:
Intervene and resolve complex or escalated collections problems and negotiate payment agreements.
Ensure compliance:
Make sure all collection activities comply with relevant laws, regulations, and internal company policies.
Report on performance:
Prepare and present reports on the collections team's performance to senior management.
Analyze data:
Analyze data to identify trends, areas for improvement, and to create collection plans.
Required Skills And Qualifications
Education:
A bachelor's degree in any stream.
Experience:
Typically requires experience in collections from Auto loan background and should have experience in Agency handling (Past or present).
Technical skills:
Proficiency in collections processes, data analysis, and often specific software.
Soft skills:
Strong problem-solving, negotiation, and communication skills are crucial for interacting with both the team and clients.
Leadership:
Must have the ability to supervise, train, and motivate a team.
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