Senior Manager - Payroll Operations

Location: Prakāshamnagar

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit

What this job requires:

Hands-on experience and expertise in managing US Payroll and related activities
Solid understanding of US labour laws, tax regulations, and compliance requirements
Collaboration with union representatives to establish and maintain accurate payroll deductions for union dues, benefits, and other negotiated compensation elements.
Ensure compliance with collective bargaining agreements and union contract terms
Provide consistent oversight and management of all payroll service providers in alignment with agreements and service levels.
Responsible for delivery of payroll updates/dashboards/analytics to support business strategy and decision making
High proficiency in guiding and advising in resolving complex payroll queries across Tier 2-3
Ensure end to end processes are implemented and consistently executed to drive compliance and timely pay in close partnership with the country/onshore Payroll Leads.
Validate compliant processes and controls are established, trained, maintained, and executed in accordance with internal policies and required laws and regulations
Test on a regular basis global payroll risk controls to identify, mitigate and remediate issues and control gaps
Align with Quality Framework and own Quality check process from payroll risk and control perspective
Oversee the establishment of key Service Level Agreements, quality targets and global Key Performance Indicators deploying reporting and analytics to support management decisions and continuous improvement
Support HR change and transformational efforts impacting the function and business
Lead stakeholder/client calls with the US process owners and/or HR partners on a regular basis
Partner with Payroll vendors/local HR's/Finance/Team for Payroll and managing payroll activities as per the defined calendar/timelines.

Qualifications:

Bachelor's degree in accounting, Finance, or related field preferred.
Proven US payroll experience (10+ years) large multi-national or global payroll function
Proven experience with implementation and/or delivery of global payroll controls and/or policy
Strong payroll compliance and vendor management experience
Experience in providing payroll services to organizations with union representation
Understanding of collective bargaining agreements and client MSAs

Experience with new system, vendor, and operating model implementations
Proficiency in payroll software and systems specifically SAP GV ADP and Workday.
Proficiency in analytical skills with a high attention to detail.
Excellent communication and interpersonal skills.
Proficient to work in a fast-paced environment with constant/tight deadlines.
Proficient on MS Office Suite skills (Word, Excel, Outlook) with good command on Excel, PowerPoint, and Word.
Certified Payroll Professional (CPP) certification is a plus.

What we can do for you:

At JLL, We make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!