SAP Infra Tools Deploy and Sustain Lead

Location: Prakāshamnagar

Overview

The SAP Infra Tools Deploy and Sustain Lead is responsible for the deploy and delivery of all SAP Infra tools across multiple geographies and sectors (AMESA, APAC, NA, Europe, LATAM) including PGT and will partner with other IT orgs (such as infrastructure, enterprise architecture, ITOPS, etc.) to deliver a high-quality technical solution design and manage multiple complex technical deliveries while following global standards and ensuring tight integration and enhanced capabilities which help Pepsi Co in enterprise monitoring, system refreshes and automation.

This role will also be a key contact for IT vendors to deploy and deliver desired results by hiring skilled competencies, right planning and execution.

Responsibilities

The SAP Infra Tools Deploy and Sustain Lead's accountabilities includes, but not limited to…
Lead in SAP Infra Tools areas to deploy and sustain scope of work related to monitoring, system refreshes, automations
Partner will IT teams during project pursuit for solution design, resource planning and cost estimations
Support architecture design, sizing and capabilities of tools and strategies aligned with PIRT/PGT standards
Install, configure and upgrade SAP Infra tools like Focused Run, LaMa, Epi-Use, SNP etc.
Identify and resolve technical issues and perform troubleshooting and root cause analysis
Plan and enable Technical cut-over, Go-Live and Hypercare support
Collaborate with global teams for standards and direction on technical decisions
Acts as quality assurance (QA) lead and/or performs reviews on technical designs and builds to ensure all standards are met
Ensure proper documentation of landscape, system architecture, administration procedures and system management standards along with project relevant artifacts
Ensure adherence to release and change management processes, control compliance while performing technical activities
Deliver effective hand-over to Operations by ensuring quality knowledge transfer and clear Hyper care exit criteria
Support existing capabilities of Infra tools (FRun, LaMa. Epi-Use, SNP etc.) and enhance capabilities to support IT and business requirements
Partner with internal teams and SAP product teams to drive and deliver new capabilities
Support minimize critical incidents by ensuring advanced monitoring of tools
Stay up-to-date with technology and industry trends by proactively participating in training, self-study, conferences, webcasts, user group participation, reading or other relevant means
Adhere to annual performance processes including setting objectives and measurement and performance evaluation
Provides outstanding customer service to direct and indirect customers

Qualifications

Years of

Experience:

Bachelor's degree required, preferably in Computer Science
Minimum 10 years hands-on SAP BASIS/System Administration experience
6+ years experience working with teams across multiple geographies
Mandatory Technical

Skills:

Must have experience in SAP BASIS / System Administration of SAP S/4 HANA, SAP ECC 6.0, SAP BI, SAP PI/PO, SAP Portal, SAP BOBJ, SAP Solution manager systems
Must have experience in SAP Focused Run, LaMa, Epi-Use/SNP or similar tools
Must have experience in sizing, landscape design, strategy design and execution of SAP systems Installations, Migrations and Upgrades
Must have experience of System refreshes, Backup & Restore, High Availability and Disaster Recovery setup
Knowledge of ITIL tools & processes, MS Office products, Project implementation methodology and Production support desired
Mandatory Non-Technical

Skills:

Ability to independently plan and manage deliverables
Excellent analytical and problem solving skills
Ability to collaborate with teams across multiple geographies
Demonstrated ability to effectively communicate with all levels of the organization
Ability to work flexible hours based on varying business requirements
Provides outstanding customer service skills to direct and indirect customers
Experience in IT, CPG industry preferred