Senior AI Engineer – Agentic IT

Position: Senior Staff AI Engineer – Agentic IT
Location: Prakāshamnagar

What You'll Be Doing:
Analyze and decompose IT workflows, identifying automation opportunities using agentic AI.
Implement autonomous AI-driven workflows for incident management, self-healing systems, and intelligent service operations.
Fine-tune AI models and develop prompt engineering strategies for optimized performance.
Develop and maintain robust, scalable AI-powered IT workflows.
Ensure AI-driven automation is fault-tolerant, efficient, and aligned with enterprise IT best practices.
Work closely with IT teams to integrate AI workflows into existing operational frameworks.
Partner with MLOps engineers to deploy, monitor, and optimize AI-driven workflows in production.
Continuously improve deployed models through feedback loops and real-world performance tuning.
Use Python to develop automation scripts, AI workflow integrations, and API-driven IT solutions.
Work with Kubernetes, Terraform, and CI/CD pipelines to ensure automated deployment and lifecycle management.

The Impact

You Will Have:

Transform IT workflows into intelligent, agentic AI-driven processes.
Enhance IT service efficiency through AI-driven incident resolution, self-healing systems, and workflow automation.
Optimize IT operations by predicting, preventing, and resolving IT issues proactively.
Ensure scalable AI deployment using Python, Kubernetes, and CI/CD for production-ready AI workflows.
Reduce costs and improve reliability by minimizing downtime and optimizing resource usage with AI-powered automation.
Enable self-healing IT systems and predictive issue resolution.

What You'll Need:
Strong expertise in Python for scripting, API development, and IT automation.
Experience in agent-based AI frameworks and autonomous workflow orchestration.
Familiarity with ITSM platforms such as Service Now, BMC, or Jira.
Hands-on experience with Kubernetes, Docker, and cloud automation tools.
Experience working closely with MLOps teams to deploy and scale AI-driven IT automation.

Who You Are:
A proactive problem solver with a keen eye for detail.
An effective communicator who can collaborate with cross-functional teams.
Adaptable and able to thrive in a fast-paced, dynamic environment.
Innovative and driven by a passion for continuous improvement.
A strategic thinker with the ability to translate complex technical concepts into practical solutions.