Packager, IT​/Tech

Position: Application Packager
Location: Prakāshamnagar

Are you ready to make an impact at DTCC

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

As part of the Application Packaging team, you will play a critical role in enabling secure, reliable, and scalable software deployment across the firm's Windows and macOS platforms. Your work ensures that applications meet compliance, security, operational, and lifecycle standards while providing employees with a seamless end‑user experience.
You will drive the creation, modernization, and governance of software packages used enterprise‑wide, partnering closely with Desktop Engineering, Service Management, SAM, security teams, and development groups to ensure consistency and alignment. Your contributions will directly support enterprise automation efforts, cross‑platform enablement, and the firm's broader technology strategy — enhancing productivity, reducing operational risk, and improving time‑to‑delivery for software services.
This role requires strong expertise in packaging tools, deployment platforms (Intune, SCCM, Jamf), software lifecycle processes, application troubleshooting, and cross-functional collaboration. You will influence application design and intake processes, ensuring that new software adheres to standards, licensing rules, and deployment governance frameworks.

Your Primary Responsibilities :

Package, test, and deploy applications  for Windows and macOS using tools such as PSAppToolkit, Intune, Jamf, App-V, MSIX, and internal automation frameworks.
Manage application lifecycle activities , including upgrades, versioning, dependency validation, certificate requirements, environment compatibility, and UAT coordination.
Analyze and intake new software requests , ensuring licensing, security, platform support, and business requirements are satisfied prior to packaging.
Collaborate with SAM and Security  to evaluate entitlements, vendor restrictions, and compliance risks for new and existing applications.
Automate deployment workflows , including AD group creation, dynamic assignment logic, and integration with Service Now Catalog and backend triggers.
Troubleshoot and resolve packaging, deployment, and integration issues , providing Level 3 support for escalated application delivery incidents.
Create and maintain documentation , including packaging runbooks, application-specific instructions, deployment notes, and automation configuration details.
Monitor deployment success and endpoint compliance , using dashboards, reporting tools, and analytics to ensure high-quality delivery and identify optimization opportunities.
Cross‑platform enablement , helping ensure applications are evaluated and modernized for macOS availability where applicable.
Partner with business units and engineering teams  to ensure application designs align with deployment patterns, platform constraints, and operational readiness.

Qualificatio…