Lead Consultant – Endpoint System Engineers

Location: Prakāshamnagar

Inviting applications for the role of  Lead   Consultant - Endpoint System Engineers
We are looking for an engineer who is     focused on designing, planning, maintaining, and implementing client%27s Endpoint standards for Microsoft and Apple laptops, desktops, and mobile devices. The Incumbent will collaborate and work with several team members, project managers, and leadership to focus on building client device management environment while working with various teams to ensure that all initiatives are completed successfully and   on-time  .

Assist with furthering client%27s asset management framework to assure compliance of device standards and policies.
Responsibilities
Primarily responsible for the configuration of Mac and Windows endpoint management systems, including software installations, software updates, OS patching, firmware update and antimalware.

In-depth knowledge of SCCM - Design, Implementation, Imaging, Asset Management and Reporting.

Working knowledge of Intune/Endpoint Management - Azure AD, AVD, Autopilot, Co-Management. MDM and implementation.

Working knowledge of Mac endpoint management is a plus, JAMF preferred.

Experience with and understanding of Active Directory and how it integrates with other systems.

Experience in Scripting, Windows Power Shell for automation.

Perform security vulnerability mitigation and monthly patching of desktop and server operating systems and software.

Install new or rebuilt existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards defined by IT Systems Engineers.

Perform problem analysis and resolve escalated technical problems reported by users and management.

Contribute to and maintain system standards as well as maintain consistent installation and configuration procedures.

Research and recommend innovative and where possible automated approaches for repetitive system administration tasks.

Performs additional duties as assigned.

Documentation & mentoring

Qualifications we seek in you!

Minimum Qualifications
Position requires a bachelor's degree in computer science or equivalent related experience.

Must be able to work in a fast-paced environment, be able to multi-task, and have good verbal and written communication skills.

Must be able to accurately follow direction of senior IT staff and to learn and adapt to rapidly changing technologies and environments.

Excellent written and oral communication skills. Always maintain a professional and respectful tone with all customers, both internal and external.

Understands the importance of taking ownership of an issue and being accountable for escalating, following up, and sending out updates in a timely fashion.

Self-motivated individual who is determined to further his/her career by utilizing down time for studying and improving knowledge and understanding of monitoring tools.

Preferred Qualifications / Skills
Strong understanding and experience with Intune / Microsoft Endpoint Manager (SCCM), Azure AD, Intune, and Conditional Access.

Deployment methodology understanding and alignment.

Experience with Azure, Active Directory, Group Policy, Office 365, and Windows server environments.

Proficient in one or more modern, general purpose scripting languages. (Ex: Power Shell, Python)

Knowledge of Windows and, as a plus, MacOS Operating Systems.

Knowledge of patch management solutions and anti-virus technologies.

Knowledge of global active directory administration and support.

Skill to communicate professionally, both oral and written.

Skill in planning such as identifying and organizing action steps to achieve a task.

Skill to define a problem, identify root causes resulting in solutions.

Skill at self-motivation and completing tasks in a timely manner.

Skill at documenting procedures and configurations that are clear, concise, and easy to understand.

Ability to work cooperatively within a group and with employees at distant locations across the business.

Ability to organize, prioritize and respond to multiple projects and deadlines.

Ability to work with interruptions as problems arise needing immediate attention.

Ability to maintain up-to-date knowledge on technology trends and to support innovative technologies in accordance with business goals.

Azure

Microsoft Endpoint Manager

Microsoft Release Manager

PatchMyPC

SCCM

Power Shell

Intune

Auto Pilot

AVD

MDM Management

JAMF is a plus.