Site Reliability Engineer

Location: Prakāshamnagar

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Site Reliability Engineer

What You Will Do

Let's do this. Let's change the world. In this vital role you will responsible for the reliability, stability, performance, scalability, and security of platforms that support Amgen's digital products and engineering teams. This hands-on role focuses on supporting cloud-based infrastructure, automating operations, maintaining observability, and improving platform reliability through code.

You'll work closely with senior engineers and cross-functional teams to support CI/CD workflows, container platforms, incident response, and enterprise tooling—all while adopting modern SRE principles and practices.

This role is ideal for engineers who have foundational site reliability experience and are looking to expand their skills in a cloud-native, enterprise-scale environment.

Roles & Responsibilities :

Infrastructure & Platform Support

Provision and manage cloud infrastructure using Infrastructure as Code (IaC)
Support container orchestration platforms, ensuring availability, access control, and resource management
Assist in configuring and maintaining CI/CD pipelines and environments

Monitoring & Incident Response

Set up and maintain observability tools to track system health and performance
Participate in alert tuning, incident resolution, and root cause analysis
Support integration of observability platforms with incident response workflows

Automation & Platform Operations

Automate routine platform tasks such as provisioning, patching, and configuration
Write scripts to improve platform reliability, reduce manual work, and enforce compliance
Participate in platform upgrades, maintenance windows, and service validation efforts

AI Enablement & Intelligence

Support the adoption of AI-assisted operational tools for log analysis, anomaly detection, and predictive alerts
Collaborate with senior engineers to evaluate AI/ML-based observability and automation platforms
Assist in integrating AI-driven insights into dashboards, alerts, or incident workflows
Stay current with emerging AI trends in infrastructure and site reliability, and contribute to tool evaluations and pilots

Collaboration & Enablement

Work with development, QA, and security teams to ensure reliable and secure deployments
Document operational procedures, playbooks, and system runbooks
Learn and support enterprise collaboration platforms and internal tooling
Participate in Agile and SAFe delivery processes—including sprint planning, stand-ups, retrospectives, and PI planning—to ensure security and platform reliability are embedded across development cycles.

What We Expect Of You

We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.

Basic Qualifications:

Master's degree / Bachelor's degree and 5 to 9 years in Computer Science, IT or related field
4 years of hands-on related experience in site reliability, Dev Ops, or platform engineering roles
Hands-on experience with cloud platforms preferably AWS
Familiarity with Kubernetes or container orchestration technologies
Exposure to CI/CD practices and pipeline automation
Experience troubleshooting Linux systems, processes, and services

Preferred…