Infor WFM Administrator

Location: Prakāshamnagar

Job Title:

Infor WFM Administrator

Responsibilities

System Configuration:
Configure and maintain the Infor WFM system to meet the organization's workforce management needs.
Customize settings, workflows, and business rules within the Infor WFM application
User Support:
Provide support to end-users by addressing inquiries, troubleshooting issues, and offering guidance on system usage.
Conduct training sessions for new users and ongoing training for existing users.
Integration:
Collaborate with IT teams to integrate Infor WFM with other relevant systems, such as HR and payroll systems.
Ensure data integrity and accuracy through effective integration processes.
System Upgrades and Patch Management:
Coordinate and implement system upgrades, updates, and patches for the Infor WFM application.
Stay informed about new releases and features to leverage the full potential of the software.
Reporting and Analytics:
Develop and generate reports to provide insights into workforce performance, productivity, and compliance.
Utilize Infor WFM reporting tools to create customized reports for different stakeholders.
Compliance:
Ensure that the Infor WFM system is configured to comply with labor laws, regulations, and organizational policies.
Monitor and address compliance issues as they arise.
Documentation:
Maintain thorough documentation of system configurations, processes, and user guides.
Document and track reported issues, resolutions, and system changes.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field.
Proven experience as an Infor WFM Administrator or in a similar role.
In-depth knowledge of Infor WFM software and its modules.
Strong understanding of workforce management processes and best practices.

Experience with system integration and data migration.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and collaboratively in a team.
Detail-oriented with a focus on data accuracy and system reliability.

Key Skills

Infor WFM configuration and administration.
System troubleshooting and issue resolution.
Training and user support.
Integration with other systems.
Report generation and analytics.
Compliance management.
Documentation and process mapping.