Information Technology Specialist

Location: Chengam

Job Opportunity:
Onsite Support Engineer at AVASO Technology
Location :
Chengam, Tamil Nadu, India

Employment Type

:
Dispatch
Experience : 2+ years
Language Known:
English

Company Overview :
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.

Position Overview:

We are seeking an experienced  Onsite Support Engineer  to join our team in

Location:

Chengam, Tamil Nadu, India. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.

Key Responsibilities:

Provide  on-site  and  remote desktop support  for users, ensuring issues are resolved quickly and efficiently.
Troubleshoot and resolve hardware, software, and network-related issues.
Install, configure, and maintain desktop systems, laptops, and peripherals.
Ensure the deployment of  operating systems, updates , and  software packages .
Work with the IT team to resolve and escalate issues as needed.
Perform routine  system audits  and ensure systems are up-to-date and secure.
Provide end-user training and technical documentation where necessary.
Collaborate with team members and manage support tickets for various internal stakeholders.

Required Skills &

Qualifications:

2+ years  of experience in  Desktop Support  or similar roles.
Strong experience with  Windows OS ,  Mac OS , and  Linux  environments.

Experience with Active Directory  for user management, group policies, and security.
Proficient with  remote desktop tools  and troubleshooting techniques.

Experience with  networking protocols  (TCP/IP, DNS, DHCP).
Strong knowledge of  MS Office Suite  and other productivity software.
Expertise in hardware diagnostics, repair, and replacements.
Knowledge of  system imaging  and software deployment tools (e.g., SCCM, MDT).
Familiar with  ITIL  processes for incident, problem, and change management.
Strong communication skills, with the ability to explain technical issues to non-technical users.
Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.
Fluency in English.

Must Have

Skills:

Certification :  CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) , or equivalent.

Experience with  cloud-based applications  (e.g., Microsoft 365, Google Workspace).
Knowledge of IT security best practices and protocols.

Why AVASO Technology?
Join a  dynamic and innovative team  with a global presence.
Opportunities for  career growth  and  continuous learning .
Competitive salary and  benefits  package.
Work with  cutting-edge technologies  to shape the future of IT solutions.

How to Apply:

Ready to take your career to the next level? Apply now by clicking the  "Easy Apply"  button or send your resume to

AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement
AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors.

All employment decisions are based on qualifications, merit, and business need.