Scrum Master

Location: Prakāshamnagar

The Scrum Master is a leader and coach who facilitates Scrum events and processes, delivering value for the Global Quality Data and Analytics product team. The role involves facilitating communication and collaboration among teams, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement. The Scrum master helps adapt SAFe to the organizations needs, standardizing and documenting practices.
The role requires a solid background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience.

Roles & Responsibilities :
Lead and manage product delivery using agile frameworks and techniques.
Align with Agile values, such as prioritizing individuals and interactions over processes and tools.
Ensure day-to-day operations by automating tasks, monitoring system health, and minimizing downtime through incident response
Capture the voice of the customer to define business processes and product needs
Collaborate with Global Quality business stakeholders, architects, and engineering teams to prioritize release scopes and refine the product backlog
Lead and facilitate breakdown of Epics into Features and sprint-sized user stories and participate in backlog reviews with the development team
Clearly express features in user stories/requirements so all team members and stakeholders understand how they fit into the product backlog
Ensure Acceptance Criteria and Definition of Done are well-defined
Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops
Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders
Help develop and maintain a product roadmap that clearly outlines the planned features and enhancements, timelines, and achievements
Identify and manage risks associated with the systems, requirement validation, and user acceptance
Develop & maintain documentation of configurations, processes, changes, communication plans and training plans for end users
Collaborate with geographically dispersed teams, including those in the US and other international locations
Foster a culture of collaboration, innovation, and continuous improvement
Leverage agile tools such as Jira / Jira Align, Smartsheets and Confluence
What we expect of you
We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

Masters degree with 4 - 6 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR
Bachelors degree with 6 - 8 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR
Diploma with 10 - 12 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies
Must-Have

Skills:

Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)
Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align
Experience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviors

Preferred Qualifications:

Experience in managing product features for PI planning and developing product roadmaps and user journeys
Experience maintaining SaaS (software as a system) solutions and COTS (Commercial off the shelf) solutions
Technical thought leadership
Able to communicate technical or complex subject matters in business terms
Familiarity with GxP computer system validation

Experience with Project planning/ Data modelling tools such as Smartsheet, Lucid, Miro, etc.
Professional

Certifications:

Certified SAFe Scrum Master or similar (preferred)
ITIL (preferred)

Soft Skills:

Able to work under minimal supervision
Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work
Excellent analytical and gap/fit assessment skills
Strong verbal and written communication skills
Ability to work effectively with global, virtual teams
High degree of initiative and self-motivation
Ability to manage multiple priorities successfully
Team-oriented, with a focus on achieving team goals
Strong presentation and public speaking skills