Head of Administration

Location: Rājkot

We’re Hiring | Head – Administration

Location:

Rajkot
Work Mode:
Work from Office

Experience:

12–18 Years (Healthcare / Hospital Administration)
Contact: SHAKSHI SINGH |  shakshibal |  
Client:
Hospital (Confidential)

About the Role:

We’re seeking a Head – Administration to lead and manage the end-to-end operations of a leading hospital in Rajkot. This leadership role is crucial for ensuring smooth functioning of all departments, driving operational excellence, and enhancing patient satisfaction.

Key Responsibilities:

Hospital Operations – Manage day-to-day administration of the hospital, ensuring all departments run smoothly and comply with healthcare regulations and hospital policies.
Patient Journey Management – Oversee the entire patient experience from admission to discharge, ensuring a seamless and positive journey.
Financial Acumen – Monitor daily financial dashboards and KPIs; track revenue and expenses; optimize OP to Lab/Radiology/Pharmacy conversions.
Cost Control – Implement cost-control measures and identify opportunities to improve financial health; prepare and present regular financial reports to senior management.
Patient Experience Excellence – Champion a culture of service excellence; ensure timely resolution of patient grievances; oversee F&B, Housekeeping, Security, and Patient Care Services.
Stakeholder Relations – Liaise with government authorities, regulatory bodies, and local communities; build strong relationships with doctors, clinicians, and medical professionals.
Team Leadership – Lead, mentor, and motivate a diverse team of administrative and support staff; foster a collaborative and supportive work environment.
Continuous Improvement – Initiate new programs to enhance patient experience; track and analyze patient feedback and Net Promoter Score (NPS) to identify areas for improvement.

Requirements:

✅ 12–18 years of proven experience in a senior administrative role within a hospital or healthcare setting
✅ Bachelor’s or Master’s degree in Hospital Administration, Healthcare Management, or a related field
✅ Strong financial management and analytical skills
✅ Excellent communication, interpersonal, and leadership abilities
✅ Deep understanding of healthcare industry standards and patient service excellence
✅ Strong problem-solving skills and ability to handle high-pressure situations

Preferred:

⭐ Age up to 45 years
⭐ Experience managing multiple departments in a multi-specialty hospital
⭐ Familiarity with NABH accreditation and statutory compliance

If you’re ready to lead hospital operations and drive excellence in patient care, let’s connect!
shakshibal |