Field Service Engineer

Position: Field Service Engineer 2-4Yrs
Location: Prakāshamnagar

Job Description
PS(Bioprocessing) Field Service Engineer, India

Job Title:

Field Service Engineer
Job type:
On field Work allocation: upto 80% on field work Work hours - 40 hours a week. Reporting to:
Field Service supervisor, India

Location:

Hyderabad Educational

Qualification:

BE Instrumentation/Electronics/Computer Science Professional

Experience:

Experience on handling Installation, qualification, and maintenance of hardware systems in pharmaceutical and Biopharmaceutical industry. Candidates with relevant experience on electrical and automation systems would get preference. Preferred industry experience - 4 years + .

Job responsibilities:

. Installation and Maintenance of all the hardware systems marketed by Process Solutions division in Indian subcontinent.
o Primary area of coverage - Hyderabad, Vizag. o Secondary area of coverage - Rest of India, Bangladesh, Sri Lanka and Nepal.
. Installation of Semi-automated and Fully automated process equipment's like, Single and Multiuse chromatography systems/TFF/NFF systems, Integrity testers, Single Use Bioreactor etc.
.

Collaboration:

Work closely with Manufacturing, sales and sales support teams to meet the customer expectations on service deliverables.
. On time delivery of services:
To ensure service delivery timelines and commitments to our customer are met.
. Compliance:
Ensure all the service support activities are performed aligning with client internal policies and processes and that there are no deviations in the same.
. Utilise Software tools:
Effectively use tools like 'Service Max', 'SFDC', 'Office 365', 'Outlook' for all service support tasks and reporting.
. Promote Field Service business:
Promote client products and services, as may be applicable, for generation of additional business for client.
. Reporting:
Ensure all reporting related to service support activities is documented, maintained, and reported as per requirement. Tools and resources available o Laptop with internet connectivity. o Access to tools like - Service Max, SFDC, Office 365, Outlook, Catalyst, Concur, PR portal