AWS-P and OM CoE-Associate-General Admin

Location: Ernākulam

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Discipline ES AWS - Program Management

Role Type  - Associate – General Administration

The opportunity

We are looking for Associate
-General Administration, who will be responsible for performing the activities related to General Administration. As part of the team, you will coordinate with consistent, high-quality services to key stakeholders across verticals / business segments.

Your

Key Responsibilities

Experience in General Administration with strong organizational skills. You will be required to support the Stakeholder/PM on the following tasks:
Perform activities such as expense report support coordinating with requestors in applicable tools
Proactively contact vendors to obtain necessary documentation or to address invoice discrepancies.
Maintain and update the status of requests in the work tracker, including adding detailed comments and follow-up actions.
Perform workflow management, which includes shared mailbox management
Maintain and update the status of requests in the work tracker, including adding detailed comments and follow-up actions to facilitate accurate reporting and analysis
Draft and send approval emails and other critical communication as needed.
Conduct audits and quality spot checks on expense requests submitted through the app.
Liaise with the IT team to troubleshoot and resolve application errors, ensuring minimal disruption to team operations.
Understand process and policy updates to team members effectively.
Update and maintain process documentation, including Wiki pages, internal trackers, and communication templates.
Experience in coordinating tasks between various Global teams.

Skills And Attributes For Success

Effective written and verbal communication skills to interact with requestors and vendors.
Ability to request and clarify information in a professional manner.
Good listening skills to understand the needs and issues raised by stakeholders
Competence in managing and organizing emails and electronic documents
Time management skills to update the status promptly.
Familiarity with work tracking systems and databases.
Resourcefulness in obtaining missing information or correcting errors.
Ability to handle multiple tasks and resolve issues
Ability to prioritize tasks and manage follow-ups efficiently.
Demonstrate an eye for detail
Be flexible and willing to adjust responsibilities to align with developing business needs

To qualify for the role, you must have

Overall - 0 to 4 years of experience
Graduate – Bachelor's degree – Commerce, Science, Arts
Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
Responsible for supporting PM with the day-to-day management and smooth operation of various projects.
Contributes as an effective team member and takes accountability for deliverables

Ideally, you'll also have

Knowledge in Project Management concepts would be an added advantage.

Technologies and Tools

Microsoft Excel, Word and PPT
Microsoft Outlook
MS Share Point

What We Look For

Willingness to learn
Time Management
Listening Skills
Communication

What We Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy.

We offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

Continuous learning:
You'll develop the mindset and skills to navigate whatever comes next.
Success, as defined by you:
We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership:
We'l…