Admin Executive - Receptionist

Location: Ernākulam

IDC Global Pvt Ltd is headquartered in Bangalore, India, and is a company originally established in 2016. As part of its portfolio of brands, the company has multiple brands, namely, Magari, Yavanika & Treelight Design.
Magari & Yavanika are currently present in Kochi, Bangalore and Hyderabad, with each store being over 10,000 sqft and are going to continue to expand their presence across the country. Magari currently retails Furniture, Kitchens & Wardrobes and also has Fabric & Furnishings in its stores retailed under the name of Yavanika.
Treelight Design is amongst the leading Architecture & Interior Design firms in the country whose projects range across residential, commercial, hospitality, F&B and retail.

Designation:
Admin Executive
Salary Offered:  20K - 23K
Experience

Required:

1 - 2 years

Location:

Kochi, Kerala

Job Overview:

We are looking for a welcoming, organised, and customer-focused Receptionist to be the first point of contact for our furniture showroom. The ideal candidate will create a positive first impression for customers, handle inquiries efficiently, and support the sales team with administrative and front-desk tasks.

Job Role s & Responsibilities:

Greet and welcome customers as they enter the showroom, ensuring a pleasant experience.
Provide general information about store layout, product categories, promotions, and services.
Direct customers to the appropriate sales representatives or departments.
Manage incoming phone calls, Whats App messages, and email inquiries.
Respond to customer questions promptly and professionally.
Maintain visitor logs and appointment schedules.
Handle the showroom's reception area, ensuring it remains tidy, presentable, and well-organised.
Assist with preparing sales documents, customer forms, and basic data entry.
Support the sales team with administrative tasks such as printing invoices, filing documents, and updating customer records.
Coordinate with the warehouse/delivery team regarding customer queries on order status or delivery timelines.
Manage reception supplies and ensure availability of brochures, catalogues, and promotional materials.
Support in organising showroom events, seasonal sales, or product launches.
Monitor and update display signage (pricing tags, promotional notices, etc.).

Required Skills:

Excellent communication and interpersonal skills.
Professional appearance and customer-friendly attitude.
Strong organisational and multitasking abilities.
Basic computer proficiency (MS Office, email)
Ability to remain calm and helpful under pressure.