IT Tech Bar Consultant

** Transform lives, every single day
** We’re a well-respected not-for-profit that’s been serving society’s most vulnerable for more than 160 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centred support. And now, we’re extending our reach even further.

As our
** Tech Bar Support Consultant**, you’ll help empower older Australians to stay connected, independent and confident with technology. Be welcomed into a compassionate, respectful, and purpose-driven community where our values of integrity, justice, compassion and excellence guide everything we do.
** Your opportunity
***** Part time – 3 days a week onsite at Rooty Hill Village
*** As a
** Tech Bar Consultant**, you’ll be the go-to technology support person for residents and staff at Rooty Hill Village. You’ll provide technical support, promote digital literacy, and build confidence in the use of everyday technology. By delivering patient, person-centred tech support, you’ll enhance the wellbeing and independence of those we serve.

With integrity and patience, you will:
* Troubleshoot and resolve basic IT issues for residents and staff.
* Deliver one-on-one and group training sessions to build digital confidence.
* Configure, maintain, and track IT equipment and assets across the village.
* Assist with vendor relations and escalate complex IT issues when required.
* Promote digital inclusion by hosting forums and technology demonstrations.
* Serve as the initial point of contact and manage triage for issues related to the village’s digital displays and resident app
** What you’ll bring
** You are a patient communicator who can translate technology into simple, practical steps for residents and staff. You thrive on solving problems and helping others feel confident in the digital space.

You will also need:
* A Diploma or Degree in IT (or equivalent experience).
* 4+ years’ experience in IT service support roles.
* Hands-on knowledge of networks (DHCP, DNS, Wi-Fi, VLAN).
* Experience supporting end-user devices (Windows, Apple, Android).
* Strong MS Office skills and general enterprise system knowledge

Ideally, you will also have:
* Experience delivering training to non-technical users.
* Audio/Video conferencing support knowledge.
* Strong organisational and time management skills.
* Valid current driver's licence

We provide meaningful opportunities and choice — both for the communities we serve and the people who make it happen.

At Anglicare, you’ll belong to a supportive, purpose-driven community of people from all backgrounds who share a commitment to serving others. You’ll also enjoy the security and growth opportunities of a long-established organisation.

Some of the benefits you’ll enjoy include:
* Salary packaging to increase your take-home pay
* Professional development and ongoing training
* Employee Assistance Program and wellbeing initiatives
* Fitness Passport with discounts to 800+ gyms
* Retail discounts across 400+ outlets
* To apply for this role, click the Apply. All applicants will receive a response.
** Anglicare is as wonderfully diverse as the communities we support. We encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, genders, abilities, and cultural backgrounds.
** Disclaimer:
We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
* Application Close Date:
February 06, 2026#
** Your rewards and benefits
** We believe that caring for others starts with caring for our people. Because you put so much heart into helping the most vulnerable in our community, we're committed to supporting you to thrive both professionally and personally.

Here, we recognise that meaningful work deserves meaningful support. So, we've designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life.

We support your career by investing in your growth, balance and security through professional development opportunities. We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family.
** Employee Referral Program
** Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role!  Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service.
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