Food and Beverage Director

Set sail with Carnival Cruise Line and help us bring the FUN to life aboard one of our fantastic vessels as a Food and Beverage Director.

Our guests love to eat and drink and with all the amazing food and drink options onboard our ships, who can blame them? As a Food and Beverage Director, you will be responsible for overseeing the entire Food and Beverage Operations on board, including the galleys, all the restaurants and food outlets, all the bars and nightclub, the storeroom, and our Auxiliary Services department.

You will lead a team of managers to ensure that our guests enjoy the best possible food and service.

• Oversee the organization, planning, administration, and day-to-day running of the Food & Beverage Operations Department in accordance with company policies, procedures, financial plans, and targets
• Direct and control the department in such a way that all company service and operational procedures are fully utilized, yet revenue opportunities are maximized
• To maximize the efficiency of food & beverage operations staff through effective planning scheduling, communication, and training

• Lead by example, keeping the Carnival Vision statement, Culture Essentials, and Values always at the forefront
• Monitor food & beverage supply financial plans with a focus on ensuring expenditures are maintained within set parameters of financial plans both monthly and fiscally. Adjust accordingly to correct if needed
• Monitor revenue generation within the department and formulate strategies to boost growth to meet monthly and annual targets
• Ensure the quality of product and high standards of service is always provided to the guests. Actively monitor the Total Guest Experience Monitor (TGEM) results. Discuss with department leads and formulate strategies to ensure food and service excellence.
• To ensure the efficient operation of the onboard operation by the administration, planning and analyzing operations on a daily, weekly, monthly, and annual basis
• Liaise with the Beverage Operations Manager, Executive Chef and Storeroom Manager in the preparation of Food, Beverage & Supply orders ensuring optional Provision store inventories are maintained within set parameters. Final line approver for all Food, Beverage & Supply orders
• Ensure operational and storeroom inventories are carried out accurately and in a timely manner. Investigate and analyze untoward variances
• Assist the Hotel Director and Senior Food Operations manager in the planning and timely submission of annual Hotel & Catering CAPEX financial plans
• In coordination with the Beverage Operations manager, Executive Chef, and Senior Maitre D (ROM where applicable) plan all special events and functions and ensure they are successfully carried out to maximize guest satisfaction. Liaise with group leaders regarding special requests, parties, etc.
• Ensure repairs and maintenance throughout the department are up to standard.
  
  Liaise with the Hotel Director, Facilities Maintenance Manager, Chief Engineer, and Staff Captain on a regular basis to discuss outstanding requests
• Schedule and chair regular management and team member meetings to ensure effective and open communication.
  
  Meet with the Hotel Director on a regular basis for mutual exchange of information
• To be actively involved in the welfare and career of the team members through informal or scheduled meetings, performance reviews, and counseling when needed
• Ensure fair scheduling and treatment of crew members is carried out by all management. Monitor & ensure Fun time records for the department are in due compliance with MLC regulations. Overview and final line approver of department overtime
• Overall responsibility for accuracy and compliance pertaining to the department’s administration. Ensure that all paperwork assigned to this position is completed and submitted in a timely manner
• Observe guest service in all areas of the department and suggest/implement improvements where necessary
• Observe working practices in production, auxiliary and service areas and ensure company policies and procedures are maintained
• Actively drive team development…