General Manager | Burdick's & Lobby Bar

* You’ll have the opportunity to work in a brand new restaurant with a team that is fun, high-energy, and passionate about Food and Beverage
* You will utilize your skills and experience in an environment that has been designed to enhance an energetic and entertaining experience
* Set the tone and vision for Burdick’s and the Elevated Lobby Bar, aligning with overall hotel and brand standards.
* Drive innovation, guest satisfaction, and revenue growth across both venues, consistently elevating the guest experience.
* Represent the F&B division in cross-departmental planning and strategic initiatives with senior hotel leadership.
* Ensure guests receive a seamless, elevated experience in both venues – from game-day energy to lobby-level luxury.
* Handle escalated guest concerns with discretion and resolve, maintaining brand integrity at all times.
* Use guest feedback, service trends, and innovation to keep offerings fresh, relevant, and best-in-class.
** Proven GM or senior leadership experience
** in upscale hospitality, restaurant, or hotel food & beverage operations.

Strong
** P&L and financial analysis skills**, with a track record of meeting or exceeding budget targets.
* Hotel or resort F&B leadership experience is strongly preferred.
* Background in both high-end and high-volume service environments.
* Experience launching or repositioning food and beverage concepts is a plus.
** Strategic Leadership Role**:
Influence and oversee two key F&B destinations with the support of a forward-thinking hotel team.
** Career Growth**:
This is a high-visibility role with strong potential for advancement within our organization.
** Competitive Compensation**:
Includes base salary, performance-based incentives, benefits, and professional development opportunities.
* A fast-paced and exciting work environment at one of Kalamazoo’s premier sports bars.
* Competitive salary and opportunities for career advancement.
* Health, wellness, and meal benefits.
* The opportunity to lead a dedicated team and create a top-tier guest experience.
* Annual bonus opportunity
* Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued
* 401K with 100% match up to 3% and 50% match up for the next 2%
* Medical/Dental/Vision/Disability/Life Insurance
* Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
* Health and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
* 10% discount on GHG outlets* (1) shift meal provided per day
* Discounted hotel rates at Choice Hotels Worldwide
* Monthly cell phone stipends
* Annual leadership classes and trainings
* Parental Leave Program
* Flexible work schedule
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