Administrative Support

Department/Unit Surgical Clinic-Bariatrics

Primary Site West 5th Campus (Hamilton Mountain)

Posting #: 33335
Department: Surgical Clinic-Bariatrics
Employee Type: Regular, Part Time
If Temporary, Number of Weeks:
Union: CUPE
Openings Remaining:1
Reason for Posting: This position is for an existing vacancy.

Work Days: Monday to Friday
Time of Day: Days
Shift: 7.5 hour
Shift Start: 7:00, 7:30, 8:00 Hours are subject to change based on operational requirements.
This position may be scheduled at any of the following sites: West 5th Campus (Hamilton Mountain)

Opening Date:20/01/2026
Closing Date:27/01/2026 Applications must be received online by 12:00 midnight on the Closing Date

POSITION SUMMARY
This position provides administrative support to the day-to-day operations of the Bariatric Program. The incumbent communicates directly within the unit(s), to other hospital departments and interacts directly with patients and their families. All related duties and responsibilities adhere to the policies and procedures of St. Joseph's Healthcare.

• Two-year post-secondary diploma in office administration-health services from an accredited college required
• Medical terminology certificate required
• Minimum 1-year experience in health care environment
• Intermediate skill level in MS Word, PowerPoint and MS Excel
• Accurate keyboarding and transcription skills of 45 wpm
• Clerical testing may be required as part of the selection process
• Familiarity with registration and scheduling
• Demonstrated ability to accept responsibility, plan, prioritize, and complete tasks with minimal supervision
• Effective communication skills, and the ability to deal with the public with tact and diplomacy
• Excellent customer service orientation
• Ability to perform well as a contributing member of a team
• Good organizational and analytical problem-solving skills

• Provides reception duties, acting as initial contact with patients and families utilizing the services of the clinics, handling departmental communications and contact with clients at all levels.
• Handles all incoming phone calls and inquiries to the desk in an efficient and courteous manner.
• Coordinates patient scheduling, registration, waitlists, peer support groups, through the use of several computer applications (including Dovetale).
• Verifies and updates patient information, prepares patient charts, validates OHIP cards and ensures that all patient records are processed efficiently and managed with the utmost confidentiality, following all standards determined by admission, discharge and transfer.
• Provides administrative support including scheduling, transcribing or typing routine reports, manuals, and correspondence, as well as, filing, sorting, and distributing mail, faxes and emails.
• Maintains accurate files of reports, requisitions, invoices and miscellaneous records in a prescribed manner.
• Updates patient scheduling, working with the Bariatric Registry and other Administration Support for clinic (this include outside organizations)
• Participates in the orientation and training of new staff and students.
• Ensures all supplies and/or services required by the Program are adequately stocked and/or requisitioned in a timely manner.
• Performs other offices duties as assigned by the Manager or designate.

St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.