Assistant Box Office Manager

Please see Special Instructions for more details.

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors.

Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by February 22, 2026.

The Box Office is open 9:00 AM – 5:00 PM. This position will also work nights and weekends as the Koger Center event schedule dictates.

The Koger Center for the Arts is accepting applications for Assistant Box Office Manager. This position will work with all aspects of box office operations and will administer the Box Office Ticketing system.

Assist the Box Office Manager in the coordination of all box office operations for the Koger Center. Calls for maintaining proper staffing levels of approximately 10–12 part-time employees. Employee must accurately build events in the in-house ticketing system accounting for all ticket prices and discounts as requested by event promoter. Must communicate with promoters on a regular basis providing ticket counts and accommodating their ticketing needs.

Ensures a satisfied and well-informed public. Requires excellent customer service and problem solving skills.
Percentage of Time: 40%

Assist with the accounting and balancing of all tickets sold on a daily basis. Using the in-house ticketing system, employee must balance all ticket sellers to their individual cash reports. Employee will assist part-time staff with possible key entry errors that result in a sales imbalance. Employee will prepare bank deposits for submission to bank.
Percentage of Time: 20%

Part-time staff training and PCI Compliance assistance. Employee will personally evaluate each box office sellers’ readiness to begin selling tickets to the public unassisted. Employee will develop training scenarios to properly challenge the ticket seller to learn and understand how to sell tickets as well as how to deal with the general public. This includes ensuring PCI compliance.
Percentage of Time: 20%

Acts as System Administrator of the ticketing system. Employee is responsible for the coordination of any software upgrade installs, monitoring all system processes, training staff following any system upgrades, and ensuring communication with the system developer for reporting needs. Reports any and all program errors as it pertains to the audits of ticketed events and sees the corrections of those errors to their completion.

Percentage of Time: 20%

Requires a bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Preferred: Bachelor’s degree and 6 years related box office experience. Prior experience in a performing arts box office is preferred.

• Working knowledge of computerized ticketing system.
• Cash handling experience to include balancing back to daily reports.
• Supervisory experience required.
• Prior customer service experience required.

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at (Use the "Apply for this Job" box below). Research grant or time‑limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status,…