Cleaning Supervisor

Cleaning Supervisor

Location: Phillips 66 Humber Refinery, Eastfield Road, South Killingholme, DN40 3DW

Hours: 40 hours per week
Working Pattern: Monday to Friday, 6:00am - 2:00pm
Pay: £14.87 per hour

We are looking for an experienced and motivated Cleaning Supervisor to join our team at the Phillips 66 Humber Refinery. This is a hands‑on role suited to someone with previous supervisory experience in a cleaning environment, strong communication skills, and a proactive approach to leading teams and maintaining high standards.

• Supervise and support the cleaning team, ensuring all duties are carried out in line with SLAs
• Monitor cleaning performance through regular quality audits and inspections
• Induct and train new team members, delivering toolbox talks and ongoing coaching
• Maintain a hands‑on approach, assisting with daily cleaning duties, deep cleans, and covering absences when required
• Ensure staff understand expectations around workloads, standards, and client relationships
• Carry out regular inspections of cleaning equipment and arrange replacements when necessary
• Maintain cleaning supplies and order stock from approved suppliers
• Conduct weekly huddle meetings with the department manager
• Complete annual competency checks and support Personal Development Reviews (PDRs)
• Conduct monthly cleaning audits across all areas
• Monitor staff attendance daily and complete return‑to‑work meetings following sickness absence
• Manage grievance and disciplinary procedures in line with company policies and HR guidance
• Ensure all documentation is completed accurately and in line with company and industry standards
• Communicate effectively with clients, stakeholders, and customers, providing a friendly and professional service
• Adhere to all health & safety policies, including COSHH, hygiene, fire safety, and safe working practices
• Report all accidents and near misses in accordance with company procedures
• Ensure all equipment is safe to use and report faults immediately
• Attend and complete all required job‑related training
• Carry out any other reasonable duties as directed by your line manager

• Previous experience supervising within a cleaning environment
• Strong communication and customer service skills
• A hands‑on, team‑focused approach
• Knowledge of COSHH and health & safety regulations
• High standards of personal hygiene and professional appearance
• Ability to work to strict deadlines and service standards
• Willingness to undertake training and development

Working with Sodexo is more than just a job - it's an opportunity to be part of something greater. You'll belong to a supportive team that values you for who you are, allows you to act with purpose, and supports you to thrive in your own way.

Our benefits include:

• Unlimited access to an online wellbeing support platform
• An extensive Employee Assistance Programme, including legal, financial, and personal support
• 24‑hour virtual GP service
• Sodexo Discounts Scheme with savings across major retailers
• Pension plan to help you save for the future
• Learning and development opportunities to support career progression
• Bike to Work Scheme
• Enhanced Sodexo UK & Ireland benefits and leave policies

At Sodexo, our purpose is to create a better every day for everyone and build a better life for all. As a global leader in quality‑of‑life services, we operate in 55 countries and serve over 100 million consumers daily.

We are proud to be an inclusive, forces‑friendly, and Disability Confident Leader employer. We welcome applications from people of all backgrounds and encourage involvement in our employee networks, including Pride, Parents & Carers, Disability Ability Network, Generations, Origins, and more.

Ready to be part of something greater?
Join a team that values you for being you.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications