Parts Counter​/Warehouse Lead

Overview

The Parts Counter / Warehouse Lead plays a key role in supporting the daily operations of the parts department. This hands-on leadership role involves guiding team members in their duties, training personnel, efficient and accurate order fulfillment, assisting with accurate inventory control and ensuring exceptional customer service. This is not a manager or supervisor role but serves as the primary point of support and coordination of the team and maintaining a safe, organized warehouse.

The Lead works closely with management on daily operations.

• Req No.:
• Category:
  Warehouse/Parts
• Location:
  
  US-IL-Dwight
• Type:
  Regular Full-Time
• Union or Non-Union:
  Non-Union
• Division:
  Ag
• Company:
  Altorfer Inc

7am to 5pm Monday-Friday with a Saturday rotation.

• Assist customers (walk-ins & phone) and internal customers with parts lookup and ordering.
• Support after hours parts calls as scheduled.
• Ensure consistent, high-quality customer interactions.
• Participate in shipping/receiving, order picking, staging, and stocking activities.
• Assemble hydraulic hoses and operate forklifts and pallet jacks as needed.
• Complete required paperwork and data entry accurately.
• Assist with maintaining proper inventory organization and cycle counts.
• Assist management with addressing customer concerns, suggestions on operation improvement opportunities, and team workload.
• Help train new team members on basic procedures and tasks.
• Ensure daily operations follow company standards, policies, and safety practices.
• Maintain clean, organized work areas to support productivity and safety.

• Minimum of 3 years' experience in parts counter sales and warehouse inventory, agriculture equipment, or related field.
• Strong working knowledge of parts operations and agricultural equipment components.
• Ability to safely operate a forklift and pallet jack.
• Computer proficiency (Microsoft Office, Outlook, shipping software such as UPS World Ship).
• Strong communication, teamwork, and problem solving skills.
• Must be able to travel training when needed.
• Ability to work independently and assist others when needed.
• Must be able to lift 75 lbs, climb ladders, and perform physical tasks regularly.
• High School Diploma or equivalent required.
• Valid driver's license with a clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Altorfer Inc. offers an industry leading compensation and benefit package:

• Health, Dental, Vision, Disability, and Life Insurance
• 401(k)
• Paid Holidays
• Paid Parental Leave and Funeral Leave
• Paid Time Off:
  Prorated 80 hours of PTO + 1 Floating Holiday
• Education Assistance
• Personal Tool Insurance, and Safety Equipment Reimbursement
• Voluntary Benefits:
  Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

Pay rate:
Min: $23/hr, Max: $28/hr posted: USD $23.00/Hr. to USD $28.00/Hr.

This position works in both the warehouse and office settings. Physical activity—including walking, standing, bending, lifting up to 75 lbs, and equipment operation—is required. Noise levels vary from moderate to high in warehouse areas and low to moderate in the office. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described are representative of those that must be met to perform the essential functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity
:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

At Altorfer, our people make our company successful. As a third generation, family-owned company created in 1957, we foster a collaborative, family-valued culture with a great reputation in the industry. We have over 35 locations and 1300 employees with long tenure for you to learn from.