Shipping Clerk - 2nd shift

Join to apply for the Shipping Clerk - 2nd shift role at RJW Logistics Group
.

2nd Shift Monday - Friday 4pm - 12:30am

$20.00/hour

RJW Logistics Group is hiring! OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST. RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry‑leading organization.

We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here’s what you can look forward to.

• Ownership Stake:
  Become a co‑owner of the company.
• Financial Rewards:
  Enjoy potential for increased earnings through share appreciation.
• Sense of Belonging:
  Feel a deeper connection and commitment.
• Community and
  
  Collaboration:
  
  Join a community of like‑minded individuals.
• Cost:
  The program is free to you; shares are given yearly based on salary.

Position will report to the Warehouse Supervisor. Works effectively and efficiently in a warehouse environment to receive and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with the warehouse team to ensure customer satisfaction, accept and schedule customer orders to ensure customer satisfaction. This position will provide shipping support as required by personnel working in the Warehouse Department.

• Check in all drivers.
• Print all pertinent paperwork for shipping.
• Coordinate with the dock and the drivers to determine the loading door.
• Ensure all paperwork is properly signed by pickup driver.
• Close loads in the system.
• Coordinate with Customer Service Teams regarding special paperwork for certain orders such as international or customers that prefer special BOLs.
• Enter customer orders and scan/index documents as required.
• Understand goals, policies, and procedures of RJW.
• Communicate customer problems, leads, and inquiries to appropriate personnel.
• Maintain confidentiality of company information.
• Recommend improvements and implement approved improvements.
• Update reports as required by operations manager and COO.
• Other tasks as assigned by supervisor or manager.

• Positive telephone personality.
• Capable of being trained to be 'Phone Assertive'.
• Exceptional customer service skills.
• Organizational and scheduling skills.
• Ability to multitask.
• Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

• Basic office clerical skills.
• Must be able to type at least 40 wpm.
• 1–2 years of clerical experience.
• Basic transportation, logistics and shipping experience.

• High School Diploma or general education diploma (GED) preferred.

• Must be able to effectively communicate, read, write, and speak English.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to determine root cause of problem and determine corrective action.

• Knowledge of Business Operating Systems, Internet software, Word Processing, and Spreadsheet software.
• Leads, guides, and trains employees performing related work.

• Must be able to…