Technician - Clean

Oncourse Home Solutions (OHS) is a people‑centric, $500M organization owned by private equity firm Apax Partners, operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We serve 1.9+ million customers across the U.S. and are committed to fostering an inclusive environment where employees, customers and partners feel valued, respected and supported.

HVAC Clean and Check Technician maintains customer equipment to ensure comfort and safety, promotes products and services, and upholds all safety standards, including safe driving and safe work habits. The role is field based in Northern Illinois with regular travel to customer home locations.

• Clean the customer's equipment to maintain efficiency and ensure total home comfort.
• Check equipment for defects that require repair or replacement for customer comfort and safety.
• Complete company paperwork accurately and legibly.
• Shut off or refuse to power customer equipment if a safety issue such as a cracked heat‑exchanger is identified.
• Provide own hand tools, including wrenches, screwdrivers, pliers, inspection cameras, and others.
• Understand and comply with all safety policies.
• Comply with inventory policies and procedures of NHS and be accountable for inventory use.
• Complete all tasks assigned via the FSA app, including accurate billing, ordering parts and materials, and handling paperwork in a timely, legible manner.
• Show willingness to learn and take additional training to develop field proficiency (in‑house training, manufacturer training, videos, articles).

• Minimum 1 year HVAC experience.
• High School diploma or GED required.
• HVAC certification preferred.
• EPA certification required.

• Climbing, extreme hot or cold outdoors, heavy lifting, loud noise, use of ladders, crawling for registers, entering crawl spaces and attics to locate furnaces.
• Safety awareness, overhead hazards, equipment operations, wearing PPE as required.
• Reach, bend, extend and lift 50–60 lbs.
• Comfortable with heights.

• Ability to operate an iPad.

• EPA certification required.

Base pay range: $19.41 – $26.41 USD per hour. Compensation may include an annual performance‑based bonus, sales incentive plan or commission target. Benefits include healthcare, life insurance, paid time off, retirement plan, commuter benefits, and education reimbursement.

• Competitive Compensation.
• Comprehensive Health Coverage.
• 401(k) plan with 4% company match.
• Generous paid time off.
• Education Assistance Program.
• FSA/HSA options.
• Employee Wellness resources.
• Vibrant company culture with townhalls, recognition programs, and employee business resource groups.

• Action‑oriented: enjoys hard work, proactive, and takes initiative.
• Approachability: approachable, builds rapport, and listens.
• Customer focus: dedicated to meeting customer expectations and improving services based on feedback.
• Drive for results: consistently top performer, goal‑oriented, and pushes for results.
• Integrity and trust: truthful, keeps confidences, admits mistakes.
• Learning on the fly: quick learner, adaptable, and seeks solutions.
• Communicates effectively: clear verbal and written communication.

We are a proud equal‑opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, sex, gender identity, sexual orientation, color, pregnancy status, religious creed, national origin, disability, veteran status or any other characteristic protected by law. We comply with all applicable discrimination laws.